Customer Service Technical Support

Jamie Mayfield

**** **** *** ** *** A Norman, OK 73071 409-***-**** ***********@**.***

Objective To find a new career that will take me places.

Experience Technical Support

**/****-**/**** ***int, Oklahoma City, OK

Repaired broken phones in an inbound call center

Assisted customers with billing issues

Upgraded plans and phones

Intake Coordinator

11/2005-05/2007 Carecore National, Colorado Springs, CO

Created cases for radiological procedures for patients

Received faxes from doctors offices to start cases for patients

Answered questions from patients and doctors offices about the authorization

Demonstrator

09/2005-11/2005 Sams Club, Ontario, CA

Demonstrated foods and good Sams Club sells

Cooked food to the right temperature and held it at the right temperature

Cleaned my work station

Customer Service

12/2004-08/2005 T-Mobile, Colorado Springs, CO

Assisted customers with billing issues

Changed plans and upgraded phones

Technical support on calling and messaging issues

Education Willow Park High School, Apple Valley, CA

09/1995-11/1995

GED

Interests I love to sell, cook, meet people, and travel

References References are available on request.

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