Administrative Assistant Manager
Resume:
PATRICIA L. PRINCE
AUSTIN, TEXAS 78752
****************@*****.***
OBJECTIVE To obtain an administrative support position in executive management.
EDUCATION
Paralegal Certificate (pending October 7, 2011 grad) Texas A&M University
40 Hour Basic Mediation Class The University of Texas School of Law 6/2011
Domestic Violence and Family Mediation University of Southern Florida, 5/2011
Customer Service Excellence Disney Institute, Orlando FL 11/2010
MEMBERSHIPS
Society for Government Meeting Planners, Texas Lone Star
Texas Association of Mediators
WORK
EXPERIENCE
The University of Texas at Austin, Governor’s Center for Management Development, Austin, TX
Conference Coordinator II (08/27/08 to 4/22/11)
Logistics and coordination of programs offered by the Center. Assemble training materials and other classroom supplies for programs and transport to venue. Facilitate classroom instruction for Management Development Program as well as coordinate and maintain Contract Management in Government classes. Process student evaluations, summaries and pertinent data collected for various reports. Back up for the Registrar in relation to inquiries, dbase information and registration for classes offered by the Center. Other duties as assigned to assure smooth transitions from classroom start to finish/graduation of participants and closing the class. Software usage includes FileMaker Pro 8.0, Excel, Word, Define and Entourage.
Human Resources, The George Washington University Hospital, Washington, DC
HR Assistant (04/2008 to 6/27/08)
Facilitate the Job Application Process for Job Applicants and the Paperwork Process for Current Employees. Manage Telephone Inquiries from Applicants and Current Employees and the general public.
Enter Information for Applications Received into an Electronic Database. Organize Human Resources Documents and Information to Ensure Smooth Workflow.
Office of Director of Operations, Hovensa Oil Refinery U.S. Virgin
Islands (09/2006 to 11/2007)
Senior Administrative Assistant, Deep Conversion Department
Support the Director of Operations and Four (4) Area Managers and Superintendents. Purge SAP Budget Information Monthly for Departmental Expense Tracking. Maintain Active Personnel Hardcopy and Electronic Files and Attendance (TruTrack) for 213 Employees including tracking and resolution for attendance, overtime, vacations (tracking for yearly vacation schedule for supervision), et al. Travel arrangements, expense reconciliation, maintained calendars and set up meetings/conference room administration and logistics for meetings. Mail distribution and supply distribution for three separate units in the refinery. Purchase card administration and tracking for expenditures keeping within budget. Reduced office supply cost by 20-25% by ordering direct through the internet. Create memos, letters and other correspondence for the Operations department, including editing/proofing before signature. Maintained Safety Award program documenting awards, dates and committee approval.
Office of the Turnaround Manager, Hovensa Oil Refinery U.S. Virgin
Islands (09/2004 to 09/2006)
Turnaround Clerk, Turnaround Department
Supported the Turnaround Manager, Improvement Consultant, and 11 other Department Personnel. Maintained Turnaround/Outage Progress Spreadsheet and all files for 86 Refinery Units which improved historical files, kept unit outages in sequence with outage and labor, and helped with proactive initiative. Purged SAP Budget Information Monthly for Departmental Expense Tracking. Logistics, meeting planning, calendar maintenance and conference room administration. Mail distribution, supply maintenance, SAP approval levels for work orders and requisitions as back up for supervision. Travel arranging and expense reporting and reconciliation. Coordinated Bi-Monthly Turnaround Meetings and Tracked Deliverables for Attendees, taking minutes and follow up on action items. Tracked attendance for meetings. Created and edited memos and correspondence related to the Turnaround Department and included creation of training manuals for new hires to improve productivity and knowledge base.
Refinery Maintenance, Turner St. Croix Maintenance, Inc. U.S. Virgin
Islands (09/2002 to 09/2004)
Administrative Assistant
Implemented and Trained Qualified Employees on SAP 4.0 Computer Software.
Mediated and Facilitated Communication between Hundreds of Computer Access
Applicants and IT. Mail distribution, supply maintenance, phones and central contact point for questions and personal assistance with SAP when IT was not available. Processed, Supported, and Tracked Qualified P-3 Finest Hour Applications. Supervised and Trained Data Entry Personnel, new SAP applicant training/trouble shooting in SAP.
Office of the Department Manager, Jacobs-I.M.C. U.S. Virgin Islands (11/1994 to 09/2002)
Administrative Assistant/Interim Manager, CMMS Department
Managed Daily Operations of the CMMS Department under Direction of the
Department Manager that included report writing for information gathering, data entry and job completion . Trained New Hires and Supervised All Data Entry Personnel. Supported Users as System Administrator for the Automated Refinery Maintenance System (ARMS). Collaborated with Colleagues on the SAP Implementation Team.
Office of the District Superintendent, Oswego County B.O.C.E.S. Mexico, NY (11/1987 to 08/1994)
Teacher Recruitment Specialist
Recruited Hundreds of K-12 and Special Education Educators from Across the
U.S.A. Facilitated and Mediated in the Teacher Certification Process for New York
State Teacher Certification, the “Go To” focal person. Increased Efficiency by 75% thru Creation of Teacher Certification Screening Process. Coordinated and Facilitated Outreach Efforts and Public Relations, including pictures and darkroom experiences, publication of articles written/edited. Created memo’s, letters and correspondence between Management and State Education department and prospective applicants.
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