Customer Service Sales

DELTRICIA STUBBS

*** **** ***** ******, ***. * * New York, NY 10027 * 347-***-**** * ***************@*****.***

Work History:

City of New York Parks & Recreation, New York, NY 02/12 – Present

Seasonal Parks Enforcement Patrol

Check identification of visitors for authorized entry; maintain sign-in sheet of all incoming personnel

Patrol interior of facility to guard against vandalism, theft or illegal entry

Record incidents and maintain log book

Answer, screen and route calls to appropriate personnel; address patron questions or concerns and provide information

Monitor crowds for safety/security during special events, parades and concerts

Circle Line, New York, NY 06/11 – 11/11

Seasonal Cashier

Operated cash register, processed customer transactions and sold tickets for tours

Greeted customers and informed guests about various tours, pricing, history and significance of the site

Promoted Circle Line’s tours and services including souvenir photos

Shields Tavern, Colonial Williamsburg, VA 2008 - 2011

Server/Greeter

Greeted patrons and escorted them to tables

Explained menu offerings and responded to questions regarding various items

Took customer orders and ensured orders were accurately fulfilled

Modell’s Sporting Goods, New York, NY 2005 to 2007

Sales Associate/Cashier

Assisted customers on the sales floor with merchandise selection, sizing and pricing inquiries

Set-up product and promotional displays; replenished merchandise on the sales floor

Operated cash register; balanced and reconciled drawer at the end of each shift

Marked down, tagged and rotated inventory

Virginia State University, Petersburg, VA 2002 - 2004

Clerical Aide/Daycare Assistant

Answered, screened and routed calls

Managed filing system, faxed and photocopied documents

Developed and coordinated fun, educational activities or games for children

Monitored and supervised children’s activities

Lux-A-Rama Cleaners, Fort Lee, NJ 1998 - 2002

Customer Service Representative

Greeted customers, processed dry cleaning orders and provided customers with claim tickets

Operated cash register, balanced cash drawer and processed sales transactions

Delivered completed dry cleaning orders to customers

EDUCATION:

Virginia State University, Petersburg, VA 2002 – 2004

Accumulated 42 Credits towards BA Degree

Bread and Roses Integrated Arts High School, New York, NY 2001

High School Diploma

NYS Security License, 8 & 16 Hour Security Certification, Valid Driver’s License, CPR & First Aid Certified

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