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Administrative Executive Assistant

Alhambra, California, 91801, United States
March 01, 2011

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Mia Dominguez

Summary of Qualifications:

• Office Management/Administration expertise; supervising, training, evaluating staff and extensive Executive Support

• Thorough knowledge of Microsoft Office programs

• Compose spreadsheets, correspondence, forms, databases and create templates.

• Excellent communication and interpersonal skills

• Results driven, attention to detail, priority and timelines

• Meeting and Event planning and preparation (on and off-site)

• Develop procedures to strengthen effective communication, streamline procedures, expedite flow of work


Office Manager, Primerica Financial Services, Pasadena, CA

August 2007 – Present

Earned a 5 Star Office Audit rating by keeping abreast of all the latest policy/procedure changes to assure office is in compliance and work is being submitted/processed correctly. Maintain database, electronic file management, securities office materials, and sales materials. Prepare training materials for principals’ weekly meetings. Assist in event planning (annual retreat, and other quarterly events). Prepare correspondence, office accounting and event expenditures. Make informed decisions to assure office and compliance procedures are being adhered to and enforce new policies. Handle confidential matters with discretion and tact. Develop and implement procedures to assure efficiency.

Office Supervisor, Mount Sinai Memorial Park and Mortuary, Los Angeles, CA

October 2006 – June 2007

Organize Advance Planning office by implementing job descriptions for department secretaries and departmental procedures to assist sales force. Compose sales brochures, flyers, note cards and price sheets. Assist in budget preparation, financial analysis and preparation of catalogs. Prepare meeting minutes as well as participate in information sharing during meetings and event planning. Maintain sales stock, purchase supplies and departmental materials, reconcile accounts. Prepare job descriptions for staff, prepare and issue counselings, when necessary. Handle personnel and highly sensitive client issues with discretion and maturity, as well as maintain an excellent relationship with outside vendors and associates.

Administrative Assistant II, Union Bank of California, Monterey Park, CA, February 2005 – October 2006

Provide Administrative support for three departments within Item Processing Division. Responsible for daily and monthly statistical reporting, handling personnel issues such as processing employee profiles and terminations, preparing counselings and interacting with HR on personnel matters and maintaining/updating filing system. Act as a liaison between management working on night shift and administration. Follow up on pending departmental matters, obtain signatures, and preparing departmental policies for new hires. Compose and maintain schedules, various forms and maintenance of departmental records. Prepare travel arrangements and itineraries, correspondence, expense reports, invoices, staff transfers and profile changes. Interacting with other departments in Item Processing area to exchange and share vital information regarding procedures, issues and policies and working on special projects for Vice President, as assigned.

Administrative Assistant, Woodbury University, Burbank, CA, February 2000 – August 2004

Provide administrative support for Science and Design faculty and department chairs. Prepare expense reports, budget reports, purchase orders, correspondences, flyers, files, maintain faculty calendars and schedules, make travel and meeting arrangements. Create office procedures to make area run more effectively and to meet important deadlines. Assist faculty in preparing PowerPoint presentations for classes. Responsible for hiring, supervising and training a clerical staff of 8 to 10 and maintaining workstudy budget. Book and maintain schedule for art models, including processing invoices and managing employee files. Proctor exams for professors and assessment exams for incoming students in addition to recording results for placement. Assist in scheduling classes, preparing syllabi and course descriptions. Coordinated committee events and luncheons, including meeting with internal and outside vendors. Act as a liaison between department chairs and students/faculty by screening calls, maintaining schedule and acting as a department resource.

Administrative Assistant, Union Bank of California, Monterey Park, CA, May 1995 - May 1998

Assist Vice President and supervisory staff of two departments within the Item Processing area by preparing expense, monthly statistic, daily progress, general ledger, budget and production reports and process all departmental invoices including allocating bank-wide shipping and postal charges. Composed and proofread departmental correspondence, process electronic timesheets, meal allowance and mileage reimbursements. Prepare staff evaluations and maintain personnel database. Maintained departmental records, filing system, and confidential staff files. Monitored post office box activity, opened/closed P.O. boxes and worked closely with staff to ensure mail issues were resolved effectively.


Psychology and Business Management, Woodbury University, GPA 3.8. Inducted in Alpha Sigma Lambda Honor Society and Psi Chi Honor Society.

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