Service Training

Pankaj Chadha

**************@*****.***

Address: - C-41, Street # 3, Kanti Nagar Ext.

Delhi – 51, India.

Contact: - 0091-9311902631

Objective

To utilize my skill & abilities with a progressive organization of Facility Planning and to deliver high quality product that offers challenging role & professional growth while being resourceful, innovative & flexible.

Professional Experience

Organization Joining date Relieving date Profile

HPG Consulting, Delhi 15th Jan 2009 Working Senior Consultant

Costa Crociere, Italy 2nd April 2007 5th Jan 2009 Restaurant Supervisor

Star Cruise, Singapore 12th Sep 2005 16 Feb 2007 Service Captain

Summary: HPG Consulting: -

• More than 3 years of experience in Facility Planning.

• More than 4 year Experience in Food Service.

• In the carrier of Facility planner have deal with 4 and 5 star Hotel Brands like: Hilton, Hyatt, Dusit, Taj, IHG, Accor, The Lalit, Carlson Group, Sarovar etc.

• Have good Technical Knowledge of the work.

• Taking care of Projects from Zoning Plan, Area Requirement as per the Standard of Hotel till the Tender Documentation and Technical Comparatives of the Equipments & Finishing the Project.

• Having knowledge for using the appropriate equipment as per the Categorization of Hotel and Capacity of Outlets to save the client money and giving best consultancy while using experience.

• Checking all Services Drawing prepared by MEP Consultant and rectifying.

• Helping Clients & Interior Designer for making concept for the Interactive Kitchen as per new trend and market.

• Have created new design for the Display / Live Cooking, Deli Shops and Bar which have approved by the Brands like Hyatt, Hilton, Taj etc.

• Have tendency to lead the team and present own ideas as per new Market Trend which helps the organization to compete.

Summary: Costa Crociere: -

• Having 3 year of Experience as Restaurant Supervisor.

• I was responsible for the Food Service in the Italian Fine Dining Restaurant.

• Also was handling the team of 15-20 staff for the Buffet Restaurant.

• Taking care of mid night Buffet as well.

• Taking Training Classes of 10 staff every week to improve the standard of services as well to increase the Food Knowledge.

Summary: Star Cruise: -

• Having 1+ year of Experience as a Restaurant Captain.

• I was responsible for the Food Service in the Continental Restaurant (Four Seasons).

• Taking care of mid night Buffet as well.

• Taking Training Classes of staff every week to improve the standard of services as well to increase the Food Knowledge.

• Also have done the cross- training for 3 months for the Embarkation Process and deal with Port Authority for Immigration Clearance and other documentation.

• While doing training I have learnt work process of Front Office as well and improve my knowledge in each and every part of Hotel.

Educational Background

• IHM from Kolkata, Golden Regency Institute for Hospitality Management in 2005.

• Chemical Engineering form Punjab, in 2002.

• XII from PSEB, in 2000.

• X from PSEB, in 1998

Awards and Achievements

• In my Service Carrier I have received many Awards like Employee of the Year, Employee of Month & Best Service Achievement Award.

• Certificate for completion of crowed management from Panama.

• Certificate course in Elementary First Aid.

• Certificate in personality and social responsibilities.

• Certificate in fire prevention & fire fighting.

• Certificate in personal survival techniques.

• While pursuing in my service carrier I have completed cross–training of 3 months in the department of Embarkation officer.

Skills & Abilities

Computer Having good knowledge of computer.

CAD

MS Office, MS World, MS Excel, MS Power Point.

Personal Information:

Gender: Male

Marital Status: Married

Nationality: Indian

Passport: Yes

Pankaj Chadha

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