Human Resources Professional

Professional Objective:

A highly accomplished professional seeking a Human Resources Director or Manager position where I may utilize my comprehensive and well-rounded experience.

Summary of Accomplishments:

•A highly motivated, creative, resourceful, energetic, computer literate, service oriented, bilingual professional with extensive and progressive experience in all facets of human resources management.

•Sixteen years experience in the service industry.

•Twelve years experience in the hospitality industry.

•Four years director experience with a retail sales and distribution center.

•Four years corporate and regional director experience with a multi-state commercial and residential real-estate property management company.

•Planned, directed and coordinated the activities and execution of human resources department including programs for recruitment, staffing, payroll reporting structure, performance management, employment practices, employee relations, communication, training and development, benefits, compensation, profit sharing, 401 (k), loss prevention, union avoidance, affirmative action and government compliance of two “start-up” companies.

•Analyzed compensation policies and prevailing wage rates to develop competitive total rewards programs.

•Collaborated with executive team in the analysis, development and implementation of company strategies, promoting company cultural standards through effective communication and application of company policies.

•Ensured that goals and objectives of the human resources department were accomplished in accordance with local, state and federal guidelines.

•Partnered with corporate and regional managers to identity strategies to meet short and long-term human resources needs and provide ongoing feedback.

•Designed and implemented training programs and analyzed results for a more efficient utilization of company resources.

•Mentored division managers and supervisors with techniques and skills for training and dealing with employees.

Professional Experience:

2007 – present

Human Resources Consultant

Provide strategic human resources initiatives and practices for assigned portfolios. Partner with clients to deliver high quality and cost effective business solutions for employment practices, performance planning and development, recognition programs, legal compliance, employee relations and total rewards programs.

2005 – 2007

Director of Human Resources

Anaheim Marriott Suites

Planned, directed and executed the daily operations of the human resources department for this 371 suites full service hotel with 185 employees. Duties included procedures design and implementation including full-cycle recruiting and retention, orientation, training and development programs, benefits administration, employee relations, performance management, strategic and succession planning, budget administration, COBRA, HIPAA, FLSA, FEHA, FMLA, CFRA, ADA, DOL, EEOC investigations, EEO-1 reporting and developing compliance standards in accordance with local, state and federal labor laws and regulations. The GSS goal for year ending 2006 was to be in the top 100 Marriott Hotels, the property scored an 86.4%, ranking 52 out of 342 Marriott Hotels worldwide.

1999 - 2004

Human Resources Consultant

Responsible for providing client companies with comprehensive human resources services. Conducted in-depth human resources assessments of personnel and payroll practices in accordance with local, state, federal labor laws and regulations and making recommendations for change. Projects included the writing and translation of employee handbooks in English and Spanish. Prepared and conducted training programs for senior managers, entry level managers, supervisors and hourly personnel on wage and hour laws compliance, sexual harassment, performance evaluations, supervisory development, employee retention, cultural diversity, recruiting, and interviewing strategies, disciplinary procedures and termination guidelines.

1994 - 1998

Corporate and Regional Director of Human Resources

Coreland/Donner

Planned, created, directed and executed the daily operations of the human resources department for this residential and commercial property management company with 150 employees with four satellite offices and multiple properties throughout California and Arizona in accordance with local, state, federal labor laws and regulations. Duties included but were not limited to procedures design and implementation of full-cycle recruiting and retention program, design and implementation of benefits programs, succession and strategic planning, payroll reporting procedures, employee classification, employee newsletter, EEO -1 reporting, risk management. Prepared and translated employee handbook in English and Spanish and conducted all in-house training programs including sexual harassment, time management, employee retention, cultural diversity, performance evaluations, supervisory development, interviewing strategies, disciplinary procedures and termination guidelines. Conducted all EEOC investigations. Traveled the region 30% of the time. Supervised the human resources functions for all the satellite offices.

1991 - 1994

Human Resources and Operations Manager

Sarros International

Planned, created, directed and executed the daily operations for this retail sales and distributor of health and beauty products with 100 employees. Duties included policies and procedures design and implementation, full-cycle recruiting and staffing, AAP administration, orientation, strategic planning, design and implementation of benefits programs, risk management. Responsible for establishing practices and compliance standards in accordance with local, state, federal labor laws and regulations. Provided all generalist functions including ADP payroll. Created effective training programs on time management, employee relations, sexual harassment, supervisory development, disciplinary procedures and termination guidelines.

1990

Director of Human Resources

Hilton Waterfront Hotel & Resort

Participated in the pre-opening phase for this luxury hotel resort with 300 rooms and 200 employees. Planned, created, directed and executed policies and procedures for compensation program, full-cycle recruiting and retention, AAP administration, orientation, benefits administration, risk management, in accordance with local, state, federal labor laws and regulations. Prepared and translated employee handbook in English and Spanish. Prepared budget for personnel operations. Conducted training programs on loss prevention, alcohol awareness for the food and beverage department, interviewing techniques, cultural diversity, performance management, sexual harassment, disciplinary procedures and termination guidelines.

1986 - 1990

Human Resources Manager

Four Seasons Hotel & Resort

Participated in the pre-opening phase for this 300-room luxury hotel with 550 employees. Directed policies and procedures for recruitment, placement, classification, orientation, AAP administration, benefits and risk management in accordance with local, state and federal labor laws and regulations. Analyzed turnover, employee newsletter, prepared presentations and reports on management policies, practices and recommendations for change. Conducted training programs in English and Spanish on loss prevention, alcohol awareness for the food and beverage department, interviewing techniques, performance management, sexual harassment, disciplinary procedures and termination practices. Supervised the daily operations of the department.

1981 - 1986

Recruiter/Loss Prevention Administrator/Generalist

Anaheim Marriott Hotel

Participated in the pre-opening phase for this 1100 room hotel with 950 employees. Implemented recruiting program for all non-exempt positions including technical and non-technical personnel, AAP administration and EEOC compliance. Conducted training programs in English and Spanish on safety awareness. Chairperson of the Loss Prevention Committee with 35 active participants. Administrator of loss prevention and accident analysis. Selected to participate in a national task force team of recruiters that assisted in the opening of several hotels including the Maui Marriott and the Marriott Marquis in New York City.

Education: Hamilton University, Evanston, WY

Master of Science, Human Resource Management

Hamilton University, Evanston, WY

Bachelor of Science, Human Resource Management

Languages: Bilingual: English/Spanish

Professional Affiliation: SHRM – Society of Human Resources Management

References: Available and will be furnished upon request.

Contact this candidate