Legal Assistant, Paralegal, Administrative Assistant

EDUCATION: Long Island University, Brooklyn, New York - Paralegal Certificate (4/88-10/88) Norfolk State University, Norfolk, Virginia - Graduate; Bachelor of Science -

Mass Communications (9/80 – 5/85)

EMPLOYMENT EXPERIENCE:

04/07- 12/07 Wachovia Bank, National Association, Charlotte, NC – Contract Employee

Senior Paralegal

Receive Deposit Account Control Agreement (DACA) related telephone calls; respond to general DACA status emails from Relationship Managers and other internal partners; provide closing support for DACA related legal matters & maintain unit's spreadsheets/databases; serve as backup for DACA related administrative tasks; prepare legal billing request forms and track outside counsel billing; handle special projects as assigned by the managing Risk Policy Analysts; summarize legal matters and update legal matters on spreadsheet; provide statistical data for Legal Risk Policy Consultant on matters worked on for the unit; set up and prepare matter files; research and resolve a variety of issues including internet searches to verify companies titles

and executives

08/06 –01/07 Carolina Legal Staffing – Temporary Employment, Charlotte, NC

Bank of America - Compliance Associate

Research and attend to details regarding the origination of voluminous documents; assemble same and place in designated location; Collaborate with Senior Compliance Officer and peer group regarding the implementation process needed for organization of documents; Instruct and assist new and current associates with the performance of their duties

07/05 – 08/06 CIGNA International Expatriate Benefits, Wilm, DE

Contract Senior Associate

Review and analyze implementation materials to create contracts for

new and existing business; analyze benefits to ensure they are in compliance with State and Federal legislation; create and write client specific documents and/or communications; respond to questions from internal partners and/or external clients; responsible for training new contract associates

02/05 – 08/06 Project Stay Free, Wilm, DE

Executive Assistant

Assistant to the Director and Program Director of an Alternative School for Children who have committed criminal infractions such as disorderly conduct in public school, theft, fighting and other criminal offenses resulting in disciplinary action. Responsibilities included: drafting memoranda for staff meetings and other office related matters which provided classroom instructions for teachers and support staff; creating and maintaining system developed report cards utilizing excel spreadsheet; initiating and promoting change in the various processes used to accomplish tasks; coordinating events for students, parents and staff; acting as liaison between program director, parole officers and parents; handling verification process for new and existing employees; handling confidential information and documentation; drafting memoranda pertaining to personnel issues and processing of performance reviews

03/00 – 01/05 Pachulski, Stang, Ziehl, Young, Jones & Weintraub P.C., Wilm, DE

Legal Secretary

Performed various tasks for attorneys and paralegals; assisted principals with typing documents and electronically filed them via Pacer; produced service of documents; assisted in writing training procedures and performing training of same

05/98 – 03/00 ChristianaCare Hospital, Wilm, DE

Billing Coordinator/Medical Secretary

Processed incoming patient bills and resolved billing disputes; assisted in the credentialing of doctors; scheduled doctors’ appointments and maintained files; trained new and temporary secretaries; scheduled and coordinated monthly Medical Continuing Education Sessions sponsored by Pharmaceutical Companies; acted as liaison between Doctors and Pharmaceutical Companies Representatives

07/93 – 04/98 Office of the Attorney General - State of Delaware, Wilm, DE

Senior Paralegal

Processed incoming criminal and civil cases and prepared documents for court; interviewed defendants in preparation for court appearance and handled various; aspect of the court appearance process; responded to inquiries made by judges presiding over cases; demonstrated sound judgment concerning the disposition of cases; maintained liaison with agency, investigators and other state officials; prepared and filed wage attachments, extensions of judgment and conducted lien searches; prepared and filed fingerprint cards with State Bureau of Investigations; extensive contact with the public

07/89 – 03/92 Milgrim Thomajan & Lee, New York, NY

Bankruptcy Litigation Paralegal

Prepared court documents; summarized and organized voluminous documents; proofread court documents for attorneys; assisted in the drafting of pleadings such as Notices of Appearance and Notices of Service; interviewed interns and evaluated their performances

05/87 – 06/89 Ernst & Young, New York, NY

Litigation Paralegal

Prepared evidentiary documents for court; reviewed and summarized same; reviewed HMO packages for national offices and made recommendation to office managers regarding same; supervised a small group of interns and other support staff; prepared case status reports

ADDITIONAL SKILLS: Windows XP/2003/1998 operations; Microsoft Word/Excel; Word Perfect; Microsoft Outlook; Deltaview; Pacer

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