Dawn Throckmorton
________________________________________
Old Hickory TN, 37138
******@****.***
Objective
Seeking a position in a warehouse setting that will allow me to utilize my skills and experience preferable a lead/trainer.
Skills
Administrative- Medical Terminology, Health Records Management
Reception & Phone Skills, Appointment Setting, Bookkeeping
Transcription (70wpm. 10-key).
Accurate, efficient, and detail-oriented.
Strong written and oral communication skills.
Word, WordPerfect, Excel, Windows 95/98/2000.
Experience
Asurion Smyrna, TN
Product Returns Specialist, Returns Management Repair Center Specialist October 1, 2008 to August 29, 2011
Inspection of wireless devices
Writing controlled documents
Cross train/and train new employees
Use of Scanners and Excel
Use of software/databases
Work hands-on in a fulfillment center
Evaluate and improve processes within work areas
Supports and updates standard operating procedure documents
New Breed Logistics, Ft Worth, TX
Product Returns Specialist, August 2006 to August 2007
Inspection of wireless devices
Cross train/and train new employees
Use of Scanners, excel spread sheets, and word documentation
Use of software/databases
Work hands-on in the fulfillment center as needed
Maintain expert-level knowledge in at least two production departments
Assist and coach associates with process problems.
Compliance with standard operating procedures.
Evaluate and improve processes within work areas
Supports and updates standard operating procedure documents
Everest College, Ft. Worth, TX
Work Study, Receptionist, Administrative Assistant February 5, 2007 to November 21, 2007
Operate basic office practices, procedures and equipment.
Focused on detailed information.
Performed school audits.
Filed student and other information.
Carried out receptionist duties.
Answered phones, and responded to email or fax inquiries.
Managed mail and client traffic for the trade school and company.
Work as an assistant for the Dean, President, and staff of the school.
Process and assist with audits and school compliances.
Librarian assistant tasks, Sorted, alphabetized shelved
Retrieve library materials, checked in periodicals
Pulled items listed on printouts.
Career center tasks, assisting students in careers, and building resumes.
Coordinated computerized appointment calendars for staff.
Subway Sandwiches, North Richland Hills, TX
Manager, August 3, 2005- August 15, 2007
Maintained and filed paper work.
Ordered and handled truck inventory.
Trained and hired employees.
Performed cashier duties.
Education
Everest College, Ft Worth, TX
A.A.S, Medical Assistant, 2008
References
References available upon request