Vinod Kumar. A Mobile: +** – 099********
+** – 090********
Email: **********@**********.***
*************@*****.***
Objective:
To be the winner and achieve success by seeing scope of improvement in professional life..
Self Profile:
A strong determination to make it big in life, has given me the zeal to pursue things in the most challenging and adverse situations. This has helped me to achieve various goals in my life.
Overview of Experience:
Company Position Year
Williams Lea (UBS ISC) Lead Quality Specialists
(Presentation Specialist and Graphic Design) Jul-2007 to date
Société Generalé Global Solution Center Process Executive Sep-2006 to Apr-2007
Office Tiger Database Systems India Pvt. Ltd. Lead Document Specialists Jul-2004 to Sep-2006
Academic Profile:
BSc in Mathematics from University of Madras in Thiruthangal Nadar College; Year: Jun-1998–May-2001 respectively.
Higher Secondary Education from The Muthialpet Higher Secondary School; Year: May-1998, May-1996 respectively.
PGDCA from Manomaniam Sundaranar University in ICT; Year: Oct-2001 respectively.
Technical Experience:
Operation System: MS-DOS, Windows 2000
Design Software: Adobe Photoshop
Package: MSOffice 2000
Server: Citrix, SEC Filing Sector, Edgar filing software
Personal Details:
Present Address: Flat No: 17, Kailash Nagar, ChandaNagar, Hyderabad – 500 050
Permanent Address: No: 82, 7th Block, Kaviarasu Kannadasan Nagar Chennai – 600 118.
Mobile: +91-099********, 090********
E-mail: **********@**********.***, *************@*****.***
Father’s Name: V. Amarendra Babu
Date of Birth: 12-March-1981
Nationality & Religion: Indian & Hindu
Languages Known: English & Tamil
Passport Number: E1614164
Current Experience:
Organization: Williams Lea (UBS ISC)
Profile: UBS is world largest Bank. The World's leading emerging markets bank. It is based in Switzerland & all around the world and it provides equity research, legal & compliance, Asset management, Wealth management, investment banking & banking service to the world wide.
Position: “Lead Quality Specialists” — Jul-2007 to date
Team: Presentation Specialist and Graphic Design
Description: Presentation and Production Services (PPS) provides a full range of presentation production, design, Logo creation
Creating professional looking presentations using PowerPoint, Word, and Excel
Logo creation, Image editing and Cover page creation in Photoshop
Research services to Investment Bankers and other internal client across UBS world-wide
Presentations’ desktop software expertise and in-depth knowledge of UBS sophisticated PitchPRO and DocPRO design templates ensure that the documents reflect the professional caliber of their content.
Role: Accepting the project assignments from On-shore Workflow desk through web based application
Creating professional looking presentations for Sensitive and Critical Clients using PowerPoint, Word, Excel, Visio and Photoshop for our clients as per their instructions within given time frame
Raising any discrepancies in banker/analyst supplied data (Markup, rider, instruction etc ..) for appropriate banker/analyst clarification through chat channel or phone
Reconfirming the deadline and est. time according to the requirement of jobs
Understand the requirements of jobs and assigning the job to a suitable operator depending upon job complexity & due time
Resolving the job related queries which was raised by Document Specialists regarding job instruction and technical queries
Handling the 20 members of team and taking care of the work-flow process acting has a Backend Team leader
Responsibility: Criteria: 98% Quality, 98% Due time and 0% Banker Complaint for the weekly base target
Quality & Due time:
Make sure the quality and due time are achieve the weekly criteria for the team.
Analysis the banker complaint or compliment.
Preparation of Reports:
Preparation of shift reports reg. the utilization, quality, due time, banker complaint or compliment, technical issue and staff details on the daily basis
Technical issue:
Solving the software failure and macro dysfunction during the production.
Mentoring:
Understand the strength and weakness of the operator and providing a suitable training for them and
conducting a Knowledge sharing session.
Extra activities: Created a template file called “Crisp Quick guide reference”. The template which let you know about the UBS standard format and the procedures which you need to follow while doing the production.
Outline Number: Involved in preparing a training module and material about the Outline Numbering and conducting a training session for trainees.
Awards: Award for outstanding performance: September 2007, February 2008, August 2008, September 2008, January 2009
Previous Experience:
Company Position and Year
Société Generalé Global Solution Center Process Executive (Sep-2006 to Apr-2007)
Roles and Responsible: Presentation and production services
Creating an professional looking presentations using PowerPoint, Word and Excel for our clients as per their instructions within the given time frame
Planned and prepared various banking presentation documents
Acted as a Senior Process Executive and handled many complex and quick turn around projects successfully
Responsible for troubleshooting the queries. Creating a template in MS-Office Packages as per client specification
Company Position and Year
Office Tiger Database Systems India Pvt. Ltd. Lead Document Specialists (Jul-2004 to Sep-2006)
Roles and Responsible: Legal Document Filing in SEC
Involved in Preparing a legal document by using the MS-Office Packages and HTML
Financial Transaction Processing & Filing the Legal Document in USA PUBLIC FILING SECTOR (SEC)
Delivering world class legal document within a estimated time
Financial Research about the Document Form Type, Share Price, Stock, Fees & Filing
Career and Skill summary:
Nearly 5 years of professional experience as Process Executive and Lead Document Specialists with excellent expertise in BPO Industry.
Competent in Presentation and Graphic Design, Document Specialization, Financial Transaction Processing, Quality Control and also proficient in MS-Office, HTML & Citrix Server and Coordination with our client.
Expertise in full project cycle time for implement and integration.
Exceptional strong decision-making skills extremely, well organized and religiously committed to quality.
Easily compatible with emerging new technologies.
Recommended and appreciated for my focused, committed and result-orient work approach.
Declaration:
I hereby declare that the above details being furnished are true and trust worthy to the best of my knowledge and belief.
Computer Administrator, Customer Support Executive, Data Analysis, Presentation Service