**** *. **** ****** ********, AZ *****
423-***-***** **********@*****.***
SHANTAE GOLLNICK
OBJECTIVE
I would like the opportunity to get up from a restful nights sleep, eager to go to my job. It is difficult for many people to say that they love their job, but I look forward to attaining such a feeling. I would like to bring a great attitude and a joyous spirit into an organization that I can diligently work and be dedicated. Due to the training and personal experiences that I have received, I would be a plus to your company only if given a chance.
FUNCTIONAL SUMMARY
I can not offer many years of experience, but I desire to add to the experience that I already possess, which consist of the following areas of responsibilities: Multi-phone Operator, Clerical/ Secretarial, Computer Operator, Call Center, Customer Service, File Organization, Data Entry, Appointment Setting and Collections.
EDUCATION
1997 - Roswell Job Corps Center Roswell, New Mexico
High School Diploma
Roswell Job Corps Center Roswell, New Mexico
Major-Business and Office Technology
Administrative Assistant Advanced Completion Certificate
Highlights
Congressman Joe Skeen
Via Washington D.C
Roswell, New Mexico Office
Trainee (6 weeks On – the – Job – Training)
Responsibilities
? Data Entry
? Receptionist
? Faxing
? Filing
? Organization
EMPLOYMENT
Sept. 2006-Dec. 2006 SOS Staffing Agency
3109 E. University Blvd. Ste. 22
Odessa, Texas 79762
Administrative Assistant
? Filing, Faxing, Copying, Mail run, Data Entry, Payroll Stamping, Basic Administrative duties
Sept. 2003-May 2004 Cingular Wireless Call Center
5407 Andrews Hwy
Midland, Texas 79706
Credit and Activations
? Credit checks, Data Entry, Activate Cell Phones, Assign phone numbers
Collections
? Account notation, Collect funds, Phone reactivation, decision making based on policy, Misplaced fund research, Basic Administrative Duties
April 2002-July 2002 Wal-Mart
2701 Carlise Blvd.
Albuquerque, NM 87107
505-***-**** xt.104
Photo Center Specialist
? Process film, Develop film, Make duplicate exposures, Change chemicals, Customer service, Camera up sales, Filing, Inventory, Disbursing processed film, Cashier
REFERENCE UPON REQUEST.
REFERECES
Charlotte Wallace
Halliburton
Rene
SOS Staffing Services
Mariam Alokpovi
Personal Reference
Dixie Ford
Apollo College
Trina Hardgrave
Apollo College