Information Technology

LEROY BLABER

**** ****** ****** #**** ******, Texas 75243

214-***-**** ***********@*****.***

OBJECTIVE

Multilingual Network Technician seeking to contribute skills and hands on computer training within an IT support role. Exceptional team player with over seven years of account and HR relations experience.

TECHNICAL KNOWLEDGE

Operating Systems: UNIX (Red Hat Linux, Fedora Core 6), Windows Server 2003, Windows XP, Vista, Windows 7

Software: Microsoft Office 2003-2007, Open Office, VNC Server

Hardware: Desktops, Laptops, Printers, Scanners, Cisco Routers and Switches

Protocols: DHCP, HTTP, SMTP, FTP, DNS, Windows Server 2003 Active Directory, TCP/IP, EIGRP, RIP, OSPF,IGRP

Languages: HTML

SUMMARY OF QUALIFICATIONS

• Multilingual: Spanish, Italian, French, and English

• Maximizing sales, service levels and inventory while meet company objectives

• Hardware and software installation, repair, troubleshooting

• Installing and maintaining printers and network shares

• Skilled in problem resolutions and customer relations

• Exceptional team player

• Experience in HR field.

EDUCATION

Westwood College – Fort Worth, Texas 2008 – 2010

• Awarded Associate Degree in Information Technology

EMPLOYMENT HISTORY

Network Technician (Freelance) 2010 – Present

• Upgrade computers and set up IT networks; repair computers

• Perform diagnostics and troubleshooting of system issues

• Purchase computers, printers, scanners for small business

2008 – Present

Staples – Coppell, Texas/Team lead.

• Exceed production goals by fully utilizing PKMS Computer System

• Licensed forklift operator; Receive and count stock items and record data accurately

• Work as a team member by interacting and communicating in a cooperative manner

• Team lead in my department.

Sales Executive

D‘Maio Automobile – Sicily, Italy 2002 – 2008

• Handle customer inquiries, complaints, billing questions and payment extensions/service requests

• Supervised team to ensure customer satisfaction and promote departmental efficiency

• Manage a high volume work load within a deadline driven environment

• Managed credit cards, cash transaction, and calculated daily sales

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