Administrative Assistant Customer Service
Resume:
**** **** ********** ******* *. Hernandez ************@*******.*******.***
Philadelphia, PA 19125 267-***-****
OBJECTIVE
To pursue an opportunity to work within a team where I can grow professionally and personally.
QUALIFICATIONS
• Known as hardworking and dedicated
• Profound ability to multitask and work under pressure
• Uncommon enthusiasm, motivation and excellent team relationships.
• Detail-oriented, organized, able to act quickly with customers situations, skilled in communications and customer follow up.
LANGUAGES
• Fluent in oral, written, reading and communicating in Spanish and English
VOLUNTEER WORK
• SIFE Changing the World Clean up Philadelphia Citizen Bank Park stadium during the Phillies game. Fall 2010
• Aids Walk spring 2010
• Philadelphia Salsa Congress 2008-2009
• Medical File Clerk for St. Christopher’s Hospital Philadelphia, PA. Summer 2006-2007
EDUCATION
Grand Canyon University
G.P.A 3.6 Temporary online courses
Major: Health administrations
LaSalle University, Philadelphia PA Anticipated Graduation Day: December2014
G.P.A: 3.03
Major: Health Science
WORK HISTORY
Dr. Philip Stein DDS Dentistry May 2012-Present
Administrative Assistant
• Attending Patients
• Sorting and filing important documents
• Resolving Patients needs
• Maintaining patient profiles
• Answering phones
Logic Eye Care Inc., Philadelphia,PA January 2012-June 2012
Administrative Assistant/School Liaison
• Sign in, call, schedule and authorization of patients
• Eye screenings
• Meet with nurses in charter schools
• Schedule school screenings
• Filing
• Answering phones
• Selling glasses
International House of Pancakes, Philadelphia, PA August 20010 – June 2012
Head Cashier/Waitress
• Recognized by customers for personalized service
• Created a pleasant dining experience by fast customer service
• Skilled in developing successful sales, promotions and money handling.
• Gained knowledge in Micro/POV
References
Available upon request
Contact this candidate