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General Manager

Norman, Oklahoma, United States
March 07, 2011

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**** ******** *** ***** ****: (405) ***-****

Norman, OK 73160 E-Mail:


Results-driven executive with 17 years experience in diversified world-class manufacturing operations.

Ten years plant turnaround experience, implementing the Toyota Production System as the primary operations philosophy.

Eight years P&L experience; presently manage $80M in total plant revenue.

Successful track record designing and leading production systems in the food processing, e-commerce, and automotive industries.

Superior change agent, implementing effective, low-cost solutions across the entire enterprise to achieve exceptional results.

Practical visionary and effective communicator; ability to influence and execute decisions in the Board Room and shop floor.

Strength in diplomatically leading salaried, hourly, union, and non-union personnel in fast-paced manufacturing environments.

Worked globally on a number of start-up manufacturing programs in Central and South America, Europe, and Mexico.

Consistently demonstrate outstanding leadership and team-building strengths to generate optimum productivity and performance excellence from all project groups.


• Designed and implemented lean manufacturing as an effective operations strategy. Transformed unprofitable fresh cut division to full profitability in three months; obtaining 13% gross margin, adding over $200K/week in additional profit. Increased cash flow to purchase additional processing equipment, invest into new marketing programs, and retire debt.

• Implemented just-in-time manufacturing across all 15 food processing and packaging systems. Initiative added $6.7M in additional sales revenue while reducing $2M annually in inventory and waste costs. Repositioned firm as top provider of choice in terms of product offering, order placement/fulfillment, and on-time delivery performance. Eliminated top competitors from geographic marketplace. Firm now dominates high-margin vegetable categories.

• Selected as architect and project manager of $3.5M ERP system implementation; completely integrating all end-to-end sales, production, warehouse, and front office systems. Designed, tested, and implemented all operations-based ERP systems including front office, shop floor/production control, warehouse management, and quality assurance tools.



General Manager – Moore, OK

Lead the largest regional fresh cut food processing company in the nation, controlling over $80M in revenue, 30managers, and 300 associates.

• Designed and implemented manufacturing solutions reducing total labor cost to 11% of sales; increased productivity and efficiencies thereby increasing throughput and adding $18.2M in new sales.

• Engineered process to eliminate $1.5M in labor costs; created zero-touch food processing systems, eliminated food safety concerns.

• Developed and implemented nationwide Wal-Mart and Food Lion program, adding $20M in sales; strategically decreased material and fuel costs.

• Awarded 97.5% GMP Food Safety score from Silliker Laboratories; setting a new company record for food safety.

• Created raw material recovery process; increasing raw material yields by 35-50%, decreasing waste disposal costs by $400K/year.

• Developed strong business relationships with top-tier customers including Sysco, US Food Service, Performance Food Group, and Costco.

• Designed and championed $1.3M in plant capital investment; improving refrigeration, plant infrastructure, equipment, and security.

• Successfully transformed front-line workforce to the highest standards of employee excellence; reduced turnover and safety incidents.

• Primary contact for investment relationships; conduct formal presentations, detail strategic initiatives, and consistently gain investor confidence.


General Manager – Grand Rapids, MI

Directed the transformation of unprofitable food processor to a regional leader in the fresh cut retail vegetable segment.

• Increased EBITA by 150% through implementation of the Toyota Production System; eliminated $2.7M in waste.

• Implemented high-performance culture, reducing total variable costs by 3.5% in first eight months, adding $1.1M in profit.

• Successfully integrated lean manufacturing and six sigma into all departments, eliminating $1.3M in total waste.

• Created and trained sales and marketing team, developing 20 new products to add $4M in retail grocery revenue.

• Secured new business with top brands and retail customers including Green Giant Fresh, Meijer, Wal-Mart, Target, and Kroger.

• Designed and built highly innovative and effective food processing equipment, lowing vegetable processing costs by 50%.


Product Manager – Global Headquarters, Kentwood, MI

Developed sales and operations team to engineer turnaround of power steering business unit, generating 10% ROI within five months of assignment.

• Lead manufacturing teams to produce $11M in new business from TRW, Daimler-Chrysler, and Ford Motor Company.

• Increased CNC operating capacity by 60% within first three months through quick change over and standardized work practices.

• Championed global M&A initiatives, selecting and acquiring new manufacturing operations in Central and South America.

AMAZON.COM 8/2002-4/2004

General Manager – Lexington Fulfillment Center, Lexington, KY

Lead the most profitable plant for this industry leader. Responsible for all aspects of current and new revenue generation, reporting directly to COO.

• Manage $700M in sales; successfully direct over 1,000 associates in 13 unique operations in a multi-site production environment.

• Introduced firm to lean manufacturing by implementing the Toyota Production System in inbound/outbound operations.

• Achieved the highest plant productivity in network, increasing throughput by over 50% within first two months of assignment.

• Led marketing team to secure partnerships with Target, Baker & Taylor, and Ingram Micro.

• Champion all six sigma programs, leading the network in lowest free replacements and fastest throughput speed.

• Successfully launched the company’s innovative consignment business unit, adding $20.8M in holiday revenue.

• Implemented cross-dock replenishment system, decreasing dock-to-dock time by 38% within first month.

• Implemented multiple lean six sigma and web-based tools, virtually integrating suppliers and customers into one value chain.


Production Control and Logistics Manager – Dayton, OH

Direct all lean manufacturing functions at two automotive plants supplying 200 different parts for 15 different automotive customers.

• Implemented the largest variable cost reduction in plant history, eliminating over $2.1 million in total labor costs.

• Created multiple lean manufacturing systems, re-engineering all supply-chain and material flow systems.

FORD MOTOR COMPANY 1/1994-8/2001

New Product Launch Manager – Lima Engine Plant, Powertrain Division, Lima, OH (3/99-8/01)

Successfully launched aluminum engine CNC operations in a progressive lean manufacturing and team concept environment.

• Full P&L responsibility for new program launch and Job #1 deadline. Exceeded quality and budget launch expectations.

• Implement the first high-performance work team in Ford Powertrain history, introducing plant to lean manufacturing.

• Defined metrics for the program, conducted risk management, developed data reporting tools, benchmarks, and program milestones.

• Received corporate award for safety performance, accomplishing zero recordable and zero lost time incidents for over one year.

Production Superintendent – Connersville Plant, Climate Control Division, Connersville, IN (1/96-9/99)

Full P&L responsibility for entire condenser manufacturing department, reporting directly to plant manager and Climate Control Division headquarters.

• Achieved 105% of productivity targets. Achieved the highest safety rating and best labor utilization in Climate Control Division.

• Supervised over 300 hourly employees in six manufacturing units to consistently achieve daily production volumes.

• Provided overall leadership for maintenance teams, leading 60 skilled trades in seven production areas across a 24/7 environment.

• Formulated innovative TPM procedure, eliminating 80% of all weekend maintenance. Received corporate award for accomplishment.

• Instituted JIT supply system, decreasing total assembly inventory by 65% within first year of implementation.

Product Vehicle Team (PVT) Engineer/Process Owner – Lorain Assembly, Lorain, OH (1/94-1/96)

Awarded Customer Driven Quality Award (CDQA) for reducing warranty while simultaneously increasing customer satisfaction.

• Selected to receive training in the Toyota Production System by Ford Motor Company/Toyota Motor Manufacturing Partnership.

• Reduced water leak warranty by 60% through multiple DOE projects, engineering revisions, and new tooling/automation.


• Certified in Food Science and Technology, American Institute of Baking (AIB)

• Certified in Food Processing and Sanitation Hygiene, American Institute of Baking (AIB)

• Certified Food Defense Coordinator/Bioterrorism, American Institute of Baking (AIB)

• Six Sigma Black Belt,

• Certified Enterprise Integrator (CEI), Society of Manufacturing Engineers (SME)

• Certified Engineering Manager (CEM), Society of Manufacturing Engineers (SME)

• Microsoft Certified Solution Developer (MCSD), Microsoft Corporation

• Microsoft Certified Database Administrator (MCDBA), Microsoft Corporation

• Microsoft Certified Systems Engineer (MCSE), Microsoft Corporation


• Toyota Production System (TPS), Toyota Motor Manufacturing

• High Performance Work Teams Design and Implementation, Toyota Motor Manufacturing

• Supply Chain Synchronization, Massachusetts Institute of Technology

• Karrass Effective Negotiating, Karrass

• Situational Leadership II, Ken Blanchard Companies


• Net Suite ERP • Minitab 14

• Logility Warehouse Management System (WMS) • MS Office/Project/ Visio

• Oracle 8i and 9i Database • SAP R/3



Masters of Science in Manufacturing Operations, 6/2006

Graduated with Magna Cum Laude Honors


Masters in Business Administration (MBA), 12/2003

Graduated with Summa Cum Laude Honors


Bachelors of Science in Business Administration, 12/1993

Dual Major: Industrial Management and Marketing

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