Eugenio T. Ramos

*** ****** ******

Winnipeg, Manitoba R2V 1C3

Cellular: 204-***-****/ Telephone: 204-***-****

SKILLS

• Service-oriented, compassionate, has strong sense of responsibility

• Highly organized, dedicated, committed to professionalism

• Work well with fellow employees and management

• Excellent communication skills: listening and handling customer concerns with positive outcome and resolutions

• Proven ability to accept work for timely completion and ensure quality standards

• Knowledgeable in different software applications: Microsoft Excel, Word

• Typing skills: 40 – 60 wpm and data entry speed of 9000 to 10000 kph

EMPLOYMENT HISTORY

Parking Staff 2008-2011

Imperial Parking Corporation Canada, Winnipeg

• Receive monies and credit cards, provide correct changes, issue receipts to parking customers; prepare control sheet and balance daily transactions

• Attended to out- of-order equipments and prepared written/ verbal report to patrol and manager

Customer Services Representative/ Parking Attendant 2006-2008

P.N.P. Parking , Winnipeg

• Responded to intercom requests and provided information to customers

• Communicated to customers regarding daily and monthly rates

• Received monies and credit cards, provided correct changes, issued receipts to parking customers; balanced daily transactions

• Attended to out- of-order equipments and prepared written report to manager

Data Entry Clerk 2004-2006

Agricore United, Winnipeg

• Entered account payable into the systems vouchers giving more attention to vendors, invoices numbers, amount and cost centre

• Balanced the batch group with the control group and prepared cheques and assisted in the preparation of cheques

Property Clerk 2003-2004

Manitoba Housing Authority, Winnipeg

• Provided receptionist function and processed mails

• Received rent payments by using debit machines, received monies and cheques

• Maintained site files and conducted yearly updating of applications

• Co-ordinated with caretakers for repairs and maintenance

Eugenio Ramos page 2

Language Service Provider 2001-2003

CanTalk, Canada, Winnipeg

• Assisted callers to be connected

• Directed callers to the available interpreter

• Dealt with English, Tagalog and Spanish clients

Payment Processor 1999-2001

Agriculture and Agri-Food Canada, Winnipeg

• Keyed application forms of producers/farmers with speed and accuracy

• Computed subsidies/aids based on the application forms send to AIDA/NISA

• Talked to the applicants re: discrepancies, and assisted them to complete forms

Accounting Clerk

The Great West Life Assurance Company, Winnipeg 1996-1998

• Stamped and processed cheques and posted general ledger

• Prepared daily bank deposits and reconciled bank statements

• Updated the applications for transfer of RRSP and computed how much can be transferred

Manpower Development Officer 1994

National Manpower and Youth Council

Manila, Philippines

Senior Accounting Clerk 1982

Chemark Electric Motors, Inc.

Manila, Philippines

EDUCATION

Canadian Payroll Certificate 2011

Success Skill Training, Winnipeg

Diploma in Business Administration 1998

Success Compu-College School of Business, Winnipeg

Bachelor of Science in Business Administration 1971

University of the East, Philippines

VOLUNTEER/PARTICIPATION

Event Staff Winnipeg Police Services 2002-2011

Grand Knight Bishop de Mazenod Council 11115 2006

Director Bacoor Association of Manitoba 2011

Member Mid- Canada JCI Senate 1996

References Available Upon Request

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