Eugenio T. Ramos
Winnipeg, Manitoba R2V 1C3
Cellular: 204-***-****/ Telephone: 204-***-****
SKILLS
• Service-oriented, compassionate, has strong sense of responsibility
• Highly organized, dedicated, committed to professionalism
• Work well with fellow employees and management
• Excellent communication skills: listening and handling customer concerns with positive outcome and resolutions
• Proven ability to accept work for timely completion and ensure quality standards
• Knowledgeable in different software applications: Microsoft Excel, Word
• Typing skills: 40 – 60 wpm and data entry speed of 9000 to 10000 kph
EMPLOYMENT HISTORY
Parking Staff 2008-2011
Imperial Parking Corporation Canada, Winnipeg
• Receive monies and credit cards, provide correct changes, issue receipts to parking customers; prepare control sheet and balance daily transactions
• Attended to out- of-order equipments and prepared written/ verbal report to patrol and manager
Customer Services Representative/ Parking Attendant 2006-2008
P.N.P. Parking , Winnipeg
• Responded to intercom requests and provided information to customers
• Communicated to customers regarding daily and monthly rates
• Received monies and credit cards, provided correct changes, issued receipts to parking customers; balanced daily transactions
• Attended to out- of-order equipments and prepared written report to manager
Data Entry Clerk 2004-2006
Agricore United, Winnipeg
• Entered account payable into the systems vouchers giving more attention to vendors, invoices numbers, amount and cost centre
• Balanced the batch group with the control group and prepared cheques and assisted in the preparation of cheques
Property Clerk 2003-2004
Manitoba Housing Authority, Winnipeg
• Provided receptionist function and processed mails
• Received rent payments by using debit machines, received monies and cheques
• Maintained site files and conducted yearly updating of applications
• Co-ordinated with caretakers for repairs and maintenance
Eugenio Ramos page 2
Language Service Provider 2001-2003
CanTalk, Canada, Winnipeg
• Assisted callers to be connected
• Directed callers to the available interpreter
• Dealt with English, Tagalog and Spanish clients
Payment Processor 1999-2001
Agriculture and Agri-Food Canada, Winnipeg
• Keyed application forms of producers/farmers with speed and accuracy
• Computed subsidies/aids based on the application forms send to AIDA/NISA
• Talked to the applicants re: discrepancies, and assisted them to complete forms
Accounting Clerk
The Great West Life Assurance Company, Winnipeg 1996-1998
• Stamped and processed cheques and posted general ledger
• Prepared daily bank deposits and reconciled bank statements
• Updated the applications for transfer of RRSP and computed how much can be transferred
Manpower Development Officer 1994
National Manpower and Youth Council
Manila, Philippines
Senior Accounting Clerk 1982
Chemark Electric Motors, Inc.
Manila, Philippines
EDUCATION
Canadian Payroll Certificate 2011
Success Skill Training, Winnipeg
Diploma in Business Administration 1998
Success Compu-College School of Business, Winnipeg
Bachelor of Science in Business Administration 1971
University of the East, Philippines
VOLUNTEER/PARTICIPATION
Event Staff Winnipeg Police Services 2002-2011
Grand Knight Bishop de Mazenod Council 11115 2006
Director Bacoor Association of Manitoba 2011
Member Mid- Canada JCI Senate 1996
References Available Upon Request