Customer Service Manager
Resume:
Amy L. Fisher
P.O. Box ******
Eagle River, AK **577
Objective: To obtain a full time position with your agency.
Qualifications: I have worked in a secretarial field for 10 years. I am very familiar with working with the public and many different personalities. I have knowledge in many different computer software programs and other office equipment. I am able to maintain excellent impulse control in stressful situations. I am a fast learner with the ability to retain information and prioritize. I also multitask while maintaining a well organized and efficient work environment. I managed the entire front office on my own at my previous job, which I left to move to Alaska.
Education / Trainings:
04/01 - 03/11 Computers/HIPPA/Etc: Pathways required training updates yearly.
09/10 - 09/11 CPR (Red Cross), Pathways, Certificate
04/08 - 04/11 First Aid (Red Cross), Pathways, Certificate
09/01 - 01/02 College Northern Michigan University, 14 credits
09/97 - 05/01 High School Tahquamenon Area Schools, Diploma
Employment:
04/01/02 - 03/08/11 Office Assistant, Pathways Community Mental Health
(Moved to Alaska)
Manage Front Office
Reception
Scheduling Appointments
Customer Service
Data Entry
Scanning
Transcription
Filing/Book Keeping
Purchase Orders
Managing Records Department
Managing Forms
Billing
Petty Cash
Mailings
Special Projects
07/29/08 - 10/2009 Desk Clerk, Newberry KOA Campground
(Seasonal)
Make Reservations
Assist Campers
General Housekeeping
Scoop Ice-Cream
Cashier
Supervising of other staff
09/00 - 09/01 Secretary, Newberry Motors Inc.
(Moved for College)
Reception
Cashier
Data Entry
Filing/Book Keeping
Banking
Petty Cash
Billing
References:
Sandy Livermore 906-***-**** (Office Manager, Pathways)
Christine Hopkins 906-***-**** (Administration, HNJH)
Sarah Freeman 906-***-**** (Office Manager, WNBY)
Matt McNamara 970-***-**** (Lic. Auto Body Repair)
Contact this candidate