Customer Service Human Resources
Resume:
William Jackson
***** ***** ****** – Detroit - Michigan - 48234
*******.*********@*****.***
Education
Wayne State University, Detroit, Michigan Graduated: 2011
Masters in Dispute Resolution
Bethune Cookman College, Daytona Beach, Florida Graduated: 2005
Bachelors of Arts in Communications
Experience
City of Detroit, Detroit, MI 5/2008 - present
Police Officer
• Actively participating in urban renewal in Detroit under new law enforcement techniques/strategies
• Acknowledged leader and mentor for new officers in training
• Decorated for outstanding performance as street officer working with others
• Dedicated to accuracy with mandatory reports, checks, and guidelines
Lucky Strikes, Novi, MI 2/2007 - 5/ 2008
Operations Manager
• Managed all facets of this upscale entertainment venue and business
• Successfully managed twelve direct reports, restaurant, and cleaning staff
• Handled all finances, banking, and payroll
• Recruited, interviewed, and hired personnel
• Dedicated to outstanding customer service
William Anderson Private Investigators, Inc/ Investigators, Detroit, MI 10/2007 - 5/2008
Private Investigator
• Developed full proposals, strategies, and tactical execution of confidential and low profile private investigations
• Maintained a legal and ethical reporting system to assist public, legal, and commercial investigations
• Built a sustainable and repeatable client base through confidential referrals
• Developed outstanding branding of the agency through dedicated professionalism
• Maintained accurate reports for legal purposes
Officemax, Farmington Hills, MI 10/2006 – 11/2007
Sales/Logistics Associate
• Executing retail sales and product recommendation for businesses and personal office equipment
• Remained proficient in product inventory and technology updates
Additional Skills
40 Hour Civil Mediation Training
Wayne State University, Farmington Hills, MI 5/2010-8/2010
60 Hours of Civil Mediation Training and Internship
Macomb County Mediation Center, Clinton Township, MI 1/2011-5/2011
100 Hours of Human Resources Training and Internship
Bethune Cookman University, Daytona Beach Fl, 1/2005-5/2005
Proficient at bookkeeping, Microsoft Office, LEIN, TALON,NCIC, security and government computer applications, managing personnel, and team leading.
Professional references available upon request.
Contact this candidate