Donna Cavalieri
Wappingers, Falls N.Y. 12590
Cell Phone 845-***-****
Email: **********@***.***
OBJECTIVE: To continue expansion of responsibility. To have an opportunity to work in a challenging environment.
2008-2012 Front Desk
Melville Hughes, MD., Dermatology; Poughkeepsie, NY
Medical Assisting when needed
Writes out perceptions
Calls in perceptions
Coordinates physician to physician training in newest techniques, fillers and botox.
Assists surgery’s and cosmetic procedures
Attends and assists during examinations and surgery, (including laser).
Compiles patients’ census.
Answers an extensive volume of calls.
Communicates with patients regarding insurance discrepancies or changes in coverage.
Manages schedules for cosmetic, and non-cosmetic procedures.
Attends and assists during examinations and surgery, (including laser surgery).
Communicates with patients regarding insurance discrepancies or changes in coverage
Reviews accounts thoroughly to resolve account issues.
Performs other employee’s functions when needed.
2007-2008 Front Desk Coordinator
De Anne Collier.,Dermatology Jupiter, FL
Coordinates all aspects of physician’s work and personal requirements.
Attends and assists examinations and surgery when requested by physician
Collects biopsy’s and specimens to go to lab
Orders supplies for the practice.
Coordinates physician to physician training in newest techniques, fillers and botox.
Handles all accounts receivables for practices.
Answers an extensive volume of calls.
Communicates with patients in regards to any insurance discrepancies or changes in coverage.
Coordinates days, for use of lasers and sets in schedule.
Refers with physician on advertisements and monthly specials for practice.
Attends and assists examinations and surgery when requested by physician.
Reviews accounts thoroughly to resolve account issues.
Collects monies due.
Reconciles daily procedures and payments made.
Performs other employee’s functions when needed.
Writes letters to non-compliant patients.
Runs patients census.
Schedules appointments.
2004-2006 Office Manager
Angelo Della Pietra, M.D. D.O., Family Medicine Poughkeepsie, N.Y.
Handles physician’s office and personal itineraries
Rooms patients
Assist’s doctor
Manages patients in crisis via telephone and in person.
Reports directly to physician, in the capacity as a liaison for patients.
Enters procedure codes daily.
Reconciles the daily postings and payments.
Handles account receivable.
Manages patient’s accounts and takes actions to resolve quickly.
Attends physician in exams when needed.
Train new staff
Answers large volume of calls.
Orders all office supplies and medications for office.
Schedules appointments.
2000-2004 Front Desk Coordinator
Bruce Katz, M.D., JUVA Skin and Laser Center PC, New York, N.Y.
Attends and assists examinations and surgery’s when requested by physician
Answers an extensive volume of incoming calls, and directs them to appropriate parties when
necessary.
Communicates with patients in regards to any insurance matters.
Obtains authorization or referrals for office visits and procedures.
Attends and assists examinations and surgery’s when requested by physician.
Reports directly to physicians, in the capacity as a liaison for patients.
Trains new staff members in all aspects of the facilities functions, including company protocols.
Verifies coverage on all new patients.
Performs other employee’s functions when needed.
Maintains statistical data of all new patients’ census.
Reconciles daily accounts closing.
Collects monies due.
Schedules appointments.
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Education Lehmann High School
Interested in furthering my own education in the medical and professional field.
BLS Certified
Skills Radiesse®, Juvéderm®, and Restylane® filler training, Utilized Medical Manager, Microsoft Word, Word Perfect, Microsoft Outlook,
Physicians Office Manager, Easy Billing System, Next Gen, Athena Net.
Awards Vassar Brothers Hospital Employee of the Month (1996) References Upon request