Operation Manager

Ryan A. Spahr

**** ********** ****** *********, ******** 48327

810-***-**** **********@*****.***

PROFESSIONAL SUMMARY:

• Ambitious Operations Manager and Sales Professional with eight years experience.

• Strong communication skills: Experienced in communicating with customers, contractors and employees to effectively achieve targets and common goals.

• Dedicated: Committed to developing my professional skill set and exceeding goals. Proven success in management, sales and customer service. Recognized for excellence in job performance at national sales conferences.

EXPERIENCE: Sherwin-Williams Company

2/09-Present Branch Manager, Novi, Michigan

• Responsible for all operations and sales of a wholesale facility servicing a large commercial painter base in Metro Detroit’s west side.

• Formulate and present annual business plans to District Managers regarding growth, budget and projected targets.

• Conduct weekly field calls maintaining current customer relationships and developing

future sales opportunities.

• Increased 2010 sales 11% over 2009 sales.

• Reduced operating costs by 7.5% in 2010 versus 2009.

5/05-2/09 Market Manager, Brighton, Michigan

• Responsible for operating and overseeing a $2.5 million facility.

• Top 25 in Midwestern Division for “Do It Yourself and Residential Repaint Customers.”

• Analyzed profit and loss statements weekly.

• Reduced operating costs by 5.2%.

• Actively sought new business and made lead-generated sales calls.

• Created work schedules for all employees on a bi-weekly basis.

8/02-5/05 Operations Manager, Canton, Michigan

• Responsible for directing staff and territory representatives to pursue new business opportunities and provide current customer base with quality customer service.

• Worked daily with large commercial and new residential contractors.

• Increased unit sales by 6.5%.

Michigan State University, East Lansing, Michigan

9/02-5/04 Cheerleading Assistant Coach

• Oversaw squads during games, alumni performances and practices.

• MSU Marketing Department liaison for University Alumni and Visitor Public Relations.

• Raised over $10,000 in donations for the Cheerleading Program.

EDUCATION: Michigan State University, East Lansing, Michigan

Bachelor of Arts - Organizational Communication, Graduated May, 2002

ACTIVITIES: Detroit Pistons Work Force Stunt & Tumble Team: May 2005-May 2009

Michigan State University Cheerleading Varsity Athletic Team: 1999-2002

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