Operations Manager

Kurt Jackson

Operations Manager at M Gervich & Sons, Inc

**** * **** ** * - Kellogg, IA 50135

********@**********.*** - 641-***-****

Operations Manager with more than 20 years experience in the Scrap Metal Industry. Personable individual, who enjoys working with customers and colleagues from all countries and cultures. Proficient in Microsoft office- high proficiency in Word and Excel. Strengths include leadership and training of staff, conflict resolution/ customer service working with internal and external clients, procedure development and review as well as development and implementation of security systems and computer based inventory systems. Experience includes but is not limited to scale master, customer service, over all maintenance and purchase of replacement equipment, logistics shipping by truck and by rail, inspecting, recieiving/purchasing, warehousing, grading, sorting and quality control, knowledge of both ferrous and nonferrous material, supervisory duties of staff up to 30, safety guidlines /OSHA also development of groundwater safety system. I am interested in a position that will utilize my vast knowledge of this industry, and allow opportunity for growth.

Work Experience

Operations Manager

M Gervich & Sons, Inc -

Marshalltown, IA1989 to June 2011

• Customer Relations/Service

• Conflict Resolution - Internal and External Clients

• Recruit, Hire, Train and Motivate Staff

• Procedure Development and Review

• Overall Plant Maintenance, Equipment Maintenance and Replacement

• Sales and Shipping Logistics - By Truck as Well as Rail

• Inventory Management and Control

• Promoting Company and Locating New Business

• Purchasing Agent

• Scale Master, Quality Control

• Customer Relations, Advertising and Pricing

• Safety Director, Employee Training and Monitoring

• Helped design, install and maintain computer network

• Designed and Maintained Excel spreadsheets for Inventory Management

General Manager

Southfork Marina Lake -

Rathbun, IA1983 to 1988

• Grocery Store Manager

• Inventory

• Customer Service

• Conflict Resolution

• Campground Operations

• Reservation booking campground/boat docking

• Boat rental/ Boat Maintenance

• Grounds Maintenance

Petty Officer 1st Class - Honorable Discharge

US Navy

1976 to 1982

Education

Graduate Marshalltown High School -

Marshalltown, IABusiness Administration

Marshalltown Community College -

Marshalltown, IABusiness Administration

University of Northern IowaAdditional Information

Skills

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Shipping Logistics

• Scale Operations

• Customer Relations

• Conflict Management

• Purchasing

• Warehousing

• Sales and Distribution

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