Sales Customer
Resume:
MAGDOLIN M MATA
********@*****.***
Jersey City NJ 07306
Objective
To get a proper level into a challenging career that enables me to improve my talent and develop high standards of computer and language professionalism
Education
• 1994 – 1998 Bachelor Degree In Commerce
• Mejor:, Accounting
Professional Experience
Astra travel Nov 08 – Mar 11
• Reserving tickets and hotels
• Sales report and invoices
• Manage the soft and hard copy filing for hotel rates and airlines tickets prices
• Assure document quality to include completeness, accuracy and compliance,
• Registration of documentation
• Receive and send e-mails for tickets packages and hotel reservation
• Prepares reports in response to company requests for information
Oasis Travel Agent - Emirates Oct 06 – Aug 08
• Manage all company paper-flow (faxes, Po's, delivery notes, Projects directories, etc.)
• Reserving tickets reissue refund and hotel reservations
• Responsible of sending/receiving faxes and emails and ease of its archiving
• Responsible of preparing Sales Invoices
• Arranging a customer data base for the sales team
• Contact suppliers and customers for follow up
Travco Call Center May 06 – Sept 06
• Reserving tickets and hotels
• Sales report and invoices
• Assure document quality to include completeness, accuracy and compliance,
• Receive and send e-mails for tickets packages and hotel reservation
• Prepares reports in response to company requests for information
Abanoub Travel Aug 03 – May 06
• Reserving tickets reissue refund and hotel reservations
• Copy filing for hotel rates and airlines tickets prices
• Sort E-mails and filter top urgent correspondences
• Prepares reports in response to company requests for information
• Prepares reports in response to BSP requests
• Attends meetings and seminars and takes responsibility for follow up on action items
Habib Import & Export Co. July 01 – July 03
Executive Secretary
• Manage all company paper
• Responsible of sending/receiving faxes and emails and ease of its archiving,
• Arrange meeting schedules and record minuets of meetings,
• Maintains policy files and confidential files on various subjects,
• Responsible of preparing Sales Invoices,
• Arranging a customer data base for the sales team,
• Contact suppliers and customers for follow up,
• Preparing Price Quotations for clients,
• Establishes Priorities work independently with limited decision making.
Marko Trading Co May 00 – Mar 01
Sales and Marketing Coordinator
• Organize data about all available packages,
• Build a wide customer data-base using the yellow pages and personal relationships,
• Arrange meetings with customers to demonstrate the prepared presentations about our packages and benefits of dealing with us,
• Follow up after-sale customers and solve their problems and complains to achieve an adequate level of customer satisfaction.
Fremier CO followed to AON CO London Ins&reins srvs Jan 99 – Nov 99
Executive Secretary
• Manage all company paper
• Responsible of sending/receiving faxes and emails and ease of its archiving,
• Arrange meeting schedules and record minuets of meetings,
• Maintains policy files and confidential files on various subjects,
• Arranging a customer data base for the sales team,
• Preparing Price Quotations for clients, Responsible of preparing Sales Invoices,
• Establishes Priorities work independently with limited decision making.
• Receive and send faxes companies and hotel for insurance services
• Send and receive e-mails to arrange deals with companies
• Document deals controller , Contact suppliers and customers for follow up,
Key Qualifications
• Excellent communication and Leadership skills" ability to maintain confidentiality at all times".
• Strong intellect, outstanding, organizing and prioritizing ability.
• Strong administration skills.
• Ability to priorities and manage work load accordingly.
• Ability to handle high pressure situations.
• Strong team working skills.
• Diplomacy and flexible approach to deal with any situation.
• Personal commitment in dealing with the irregular and extraordinary demands of the job.
• Excellent translation and typing skills.
• Reliable, well organized, hard worker and a good team work member.
Workshops & Courses Attended
• Ticketing basic course from Egypt air.
• Amadeus courses& Galileo courses
• Excel course
• Ms windows & word
• Outlook and internet
Computer Skills
• MS Windows, Word, Excel, Power Point, Outlook and Internet.
Languages
• Arabic: Mother Tongue
• English : very good (Spoken and written)
• French : Fair (Spoken and written)
Contact this candidate