James Hewitt
Resume:
James Hewitt
###
Experience
Bank of America, Davis, California
Sales and Service Specialist
Assisted customers to tailor their banking relationship in order to maximize customer satisfaction. Addressed customer service concerns including account issues, new account setup, and account closures. Supervised bank tellers to provide them with system overrides. Trained new tellers in operational and institutional procedures. Managed branch opening and closing procedures including balancing vault cash, preparing courier shipments and cash transfers.
11.2005-07.2006
Starbucks Coffee Company, Woodland, California
Barista
Oversaw store closing procedures including inventory management, register closure and general cleaning. Designed sales displays. Developed customer relationships in order enhance customer satisfaction.
10.2003-10.2004
Check ‘n Go, Woodland, California
Customer Service Representative
Assisted customers with management of their accounts including new account set-up and regular maintenance. Maintained office organization and operation including auditing, collection and courtesy calls, filing and bank trips.
###
Education
2004
Woodland Community College, Woodland, California
Course work toward Associates Arts
2003
Woodland High School, Woodland, California
High School Diploma
###
Relevant Skills
Proficient knowledge of Microsoft Office Suite
Cash handling and 10-Key
Excellent phone etiquette and customer service skills
Contact this candidate