Administrative Professional

KIMBERLY DVORAK

Austin, TX

**********@*****.***

Home: 512-***-****

Cell: 512-***-****

SUMMARY

Results and detail-oriented professional with consistent record of delivering on-time, quality work in fast-paced setting while maintaining calm demeanor. Recognized for being dependable, a self-starter and keeping excellent attendance record.

Specific areas of experience:

•Project Management •Customer Service •Communications

•Clerical/Administration •Asset Management •Vendor Management

•Patient Care •Medical Clinical Skills •Medical Administrative Skills

PROFESSIONAL EXPERIENCE

Houghton Mifflin Harcourt, Austin, TX 11/1999-12/2008

Production Coordinator (promoted from Project Archive Coordinator)

•Alerted company to new Federal Regulation serving print-disabled students, proactive to ensure company complied.

•Adhered to strict deadlines to prevent loss of textbook adoption contracts and sales.

•Saved $50,000 by handling large file conversion project in-house versus outsourcing.

Project Archive Coordinator (promoted from Reprint Coordinator)

•Reduced time and costs by efficiently securing electronic assets among multiple servers for future use.

Reprint Coordinator

•Revised entire 16-book series in-house resulting in costs savings and a best-selling GED product.

•Introduced prepress skills into workflow to reduce time and costs.

RiverCrest Publishing/Power of Prophecy, Austin, TX 1999 & 1993-1997

Administrative Assistant to President & Vice President

•Typed and edited books and publications while meeting publishing deadlines.

•Learned how to operate soundboard for shortwave radio programs and expedited phone orders from customers.

•Processed accounts receivables and managed petty cash.

VOLUNTEER EXPERIENCE

Round Rock Medical Center, Round Rock, TX 12/2009-present

Volunteer for Health Information Management Department

•Compile medical records, prepare new patient files, filing, answer phone when needed.

EDUCATION, CERTIFICATIONS & AWARDS

•National Apartment Leasing Professional Designation

•Business Writing: Quick, Clear and Concise, Austin Apartment Association 2009

•Certified Medical Assistant, National Association for Health Professionals 2009

•Medical Assistant Diploma, Everest Institute 2009

•CPR & First Aid Certification, American Safety & Health Institute 2009

•HIPAA & OSHA Training Courses, Everest Institute 2009

•Applause Award, Houghton Mifflin Harcourt 2007

•Star Award, Houghton Mifflin Harcourt 2006

•Electronic Publishing I and II, Austin Community College 2001

ADDITIONAL SKILLS

•Mac and PC OS •Quark XPress •FileMaker Pro

•Microsoft Office •Adobe InDesign •Switchboard Operator

•Adobe Acrobat •Pit Stop •911 Operator

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