Administrative Assistant Manager
Resume:
Jill Falls Brasfield
Estero, Florida *****
*********@*****.***
CAREER OBJECTIVE: To obtain a challenging and rewarding support position in an environment that values my transferable skills, education and total commitment to the company I work for, those I serve and colleagues with whom I work.
PROFESSIONAL PROFILE____________________________________________________________________________
• 17 years experience in administrative aspects, including bookkeeping, financial collections, multi-line phone lines, positive and outgoing communication to customers.
• Team oriented with exceptional customer service skills and superior communication and attitude
• Listed on the N.C. Nurse Aide Registry as a CNA
EMPLOYMENT EXPERIENCE________________________________________________________________________
LEAD CNA/CARE MANAGER/MED TECH – Calusa Harbour, Sunrise Senior Living, July 2011 to Present
• Lead Care Manager/CNA for Assisted Living.
• Serve as a role model for care managers and med care managers.
• Assist with Activities of Daily Living for all residents.
• Assist with activities and outings for all residents.
• Responsible for training of new employees in Assisted Living
• Responsible for daily scheduling of employees
CERTIFIED NURSE ASSISTANT – Home Helpers, February 2011 to June 2011
• In-home Nursing Assistant to a wheelchair bound elderly lady.
• In-home Nursing Assistant to an elderly couple.
• Responsible for helping her with ADL.
• Responsible for helping with her personal care, including bathing, hair care, oral care and skin care.
• Assist her with ambulation.
• Assist her with dressing, and toileting.
• Responsible for general housekeeping, laundry and linens.
DIRECTOR – The Academy at Oakhurst – February 2005 to October 2010.
• Responsible for overseeing the staff of 40 and day-to-day operations.
• Responsibility for majority of administrative duties.
• Responsible for payroll.
• Ensured that the business was in compliance with all State, Health and Safety Regulations.
• Responsible for Human Resources aspects
• Responsible for approximately 160 children’s files and keeping them up-to-date for all State Regulations, as well as, Company policies and procedures.
• Kept all staff records to ensure they were in compliance with Licensing and Continuing Education requirements.
• Responsible for all staff goals and development.
• Conducted monthly staff meetings, fire drills and disaster preparedness drills.
• Met with new parents to explain all center policies, fees, regulations and curriculum.
• Dealt with parents on a daily basis in regards to questions or concerns.
• Served as main contact for parents.
• Served as a substitute teacher and lead teacher for all ages, based upon need.
• Served as Lead Teacher when applicable
• Responsible for daily lesson plans
• Responsible for all communication with the community
Key Achievements:
• Designed, developed and executed all curriculum, team development and HR benefits
• Grew business to 90% capacity by hiring, training, educating and retaining staff for a sense of comfortability and stability for the children and parents.
TWO-YEAR OLD TEACHER – Davidson United Methodist Church Preschool – August 2003 to May 2004 – Preschool
• Prepared and established clear objectives for all lessons, units and projects on quarterly basis.
• Organized and led activities designed to promote physical, mental, emotional and social development for the children.
• Structured and maintained a safe and healthy environment in the classroom for children to learn.
• Arranged indoor and outdoor space to facilitate creative play, motor-skill activities and safety.
• Conducted parent meetings to discuss their children’s progress.
• Established and enforced rules for behavior and procedures for maintaining order.
Key Achievements:
• Successfully trained the children to adapt to being away from their parents for the first time in a school setting by demonstrating proven techniques and my own ability to love and nurture them in their parent’s absence.
TWO-YEAR OLD TEACHER AND INFANT TEACHER – Hickory Grove North Campus – May 2002 to June 2003 – Day Care and Preschool
• Attended to infant’s fundamental needs by feeding them, changing then and helping them reach milestones while in my care.
• Following schedules that parent’s had set for me to follow as the parents do at home.
• Communicating daily with the parents to ensure the baby’s needs are met as they grow and mature.
• Assisted in preparing materials and classrooms for class activities for the toddlers.
• Prepared reports on the babies and toddlers activities daily.
• Organizes and executed activities designed to promote social, physical and emotional development.
• Maintained a safe and healthy environment by following all State regulations.
• Enforced all policies and rules as required by administration.
Key Achievements:
• Successfully aided in helping parents balance their demanding jobs and the guilt of having their baby in daycare with another person instead of with them by providing superior quality of care and reassuring the parent that their child is being taken care of in a loving and nurturing environment.
EXECUTIVE ADMINISTRATIVE ASSISTANT - CCI, Inc. – March 1996 to August 2001 – Food Brokerage
• Responsible for all clerical and administrative work for the office.
• Prepare and arrange all travel plans for all salesmen.
• Arrange and plan for all conventions.
• Responsible for payroll.
• Responsible for accounts payable and accounts receivable.
• Responsible for all communication to salesmen and customers.
ADMINISTRATIVE ASSISTANT – IJL Wachovia – June 1987 to April 1988 – Stock Broker Firm, Raleigh, NC
• Started as Receptionist for all stock brokers in the firm.
• Answered multi-line phone system and took messages.
• Clerical duties.
• Promoted to Administrative Assistant for Branch Manager.
• Prepared reports for all stock brokers and Branch Manager.
• Responsible for majority of administrative duties for all Brokers.
Key Achievements:
• Starting out as Receptionist, and through dedicated work, excellent communication skills and multi-tasking, was promoted to Administrative Assistant to the Branch Manager in a firm of 23 Brokers.
INPUT OPERATOR – United Transportation Service – Government auditor service for air, rail and sea.
• Responsible for all clerical tasks.
• Responsible for the input and validation of audited information for the US Government for air, rail and sea.
• Ensured that information was input in a timely way and all quotas were met daily.
• Responsible for pick-up and delivery of all mail both intra-office and outside of the office from clients.
Key Achievements:
• Meeting and exceeding my quotas with accuracy on a daily basis.
EDUCATION
CNA - Listed on the N.C. Nurse Aide Registry - #409078 (Reciprocity to Florida was started in December 2011)
Administration I and II for Early Childhood Education – 2005
Associates Degree in Business Administration – 1986 Peace College – Raleigh, NC
A.L. Brown High School – 1984 Kannapolis, NC
Additional Training
CPR and First Aid
SIDS
Volunteer Work and Community Involvement
Volunteer at BrittHaven Nursing Home
Sunday School Teacher – 3rd and 4th grade
Nursery Attendant for Sunday School
Vacation Bible School Leader
Volunteer at Mooresville, NC Soup Kitchen
“Helping Hands” Foundation Board Member
Contact this candidate