Detroit, Michigan **209
910-***-**** – Cell
• I represent professionalism and quality.
• Throughout my professional career, I have held an outstanding record for meeting goals and objectives.
• I enjoy working with the public and with my qualifications; I would be an asset to your company.
Rockfish Elementary School -HopeMills, North Carolina; 8/2011 – Present
• Responsible for cleaning classrooms, restrooms and hallways
Colvin Funeral Home – Fayetteville, North Carolina; 12-11 – Present
• Responsible for processing paperwork for funeral arrangements, insurance policies and death certificates
• Answer phones
• Responsible for setting up information for obituaries and proofreading before printing
Starwood Hotel – Romulus, Michigan; 11/2005 – 6/11
• Responsible for taking customer calls and making reservations and cancellations
• Responsible for providing orders for room service for all customers
• Responsible for assisting guest with directions and current events occurring for the weekends.
• Responsible for dispatching maintenance calls for any problems that might occur in guest suites.
Starwood Hotel – Romulus, Michigan; 11/2004 – 11/2005
• Responsible for cleaning hotel suites
Old Redford Academy – Detroit, Michigan; 1/2000 – 10/2004
Customer Service/Maintenance Team Leader
• Processed all complaints from staff and students
• Responsible for all calls and problem related concerns
• Responsible for coordinating all staff meetings and school events
• Responsible all supplies and keeping an inventory check.
Marshall Fields – Harper Woods, Michigan; 10/1998 – 11/2003
Customer Service/Sales Associate
• Responsible for greeting and assisting customers
• Responsible handling customer issues in its entirety.
• Responsible for setting up private and public sale events
• Stock departments as needed
Michigan Lifestyles Inc – Southfield, Michigan; 1/1996 – 1/1999
• Responsible for cleaning vacant apartments, offices, and corporate housing.
• Responsible for doing grocery shopping and personal errands for clients
Highland Park Community College 1/80 – 5/81
Highland Park, MI Major: Business
Mercy College 9/81 – 5/83
Detroit, MI Major: Business
References upon Request