Outstanding Typist

Michelle King *** Tabor Drive Arlington, TX *****

Home 972-***-**** Cell 951-***-**** e-mail: *****@*******.***

Objective

To utilize my previous experience, education and potential to its fullest degree and secure a position as an Outstanding Typist.

Qualifications

Medi Soft Microsoft Office 2000 Programs Customer Service Skills

ICD-9, CPT/RVS Coding Dragon Naturally Speaking Strong Work Ethics

Medical Terminology Bilingual (Spanish) Organizational Skills

Medical Billing Human Resources Team Player

Education

Computer Career Connection Colton, CA

Certificate in Human Resources

Certificate in Computerized Medical Billing and Front Office

Certified on Dragon Naturally Speaking

Completed MS Office Word & Excel Core Exercises

TEEX Dallas, TX

Certificate in Disaster Preparedness 4/07

Work History

Insource Staffing Solutions 11/06 – 05/07 Irving, TX

Customer Service Representative

Compiled data for tracking of shipments for a logistics company. Completed and submitted tracking reports to clients.

NCO Financial Systems, Inc. 02/05 – 06/06 Rancho Cordova, CA

Financial Coordinator/Customer Service Representative

Screened patients for MediCal, MISP & VOVC eligibility & assisted them with their applications and processing. Secured and filed MediCal, MISP & VOVC applications with the appropriate departments & followed up on those cases for eligibility. Also, assisted with VA & Social Security applications and interpretations. Worked closely with hospital staff and management in regards to patients. Functioned as the liaison between the patient and the hospital and the MediCal Workers.

CompSpec, Inc. 04/99 – 08/02 Glendale, CA

Lead Person/Customer Service Representative

Screened patients for MediCal eligibility and/or Third Party Liability Claims. Assisted them with MediCal applications and process. Secured and filed MediCal applications with the Department of Public Social Services, followed up on cases for MediCal eligibility and attended Face-to-Face Interviews. Also assisted with Medicare, VA, Social Security and VOC applications and interpretations. Copied medical records with proper authorization for MediCal Disability Evaluation Board and Social Security Administration. Generated $1.6 million for one hospital in a fiscal year in paid MediCal claims. Managed and trained four employees at six major medical facilities in the Inland Empire and Orange County areas in different product lines. Performed initial interviews. Worked closely with hospital staff and management in regards to patients. Problem solved situations with staff and clients. Attended Management Training Seminars at regularly scheduled meetings at our main office in Glendale, CA. Attended periodic meetings with hospital management in regards to process and progress of work and procedural changes. Created various forms for use within our company to assist in reports and logs. Functioned as the liaison between the patient and the hospital and the MediCal Workers.

Health Advocates 01/98 – 10/98 Sherman Oaks, CA

Eligibility Analyst

Screened patients for eligibility for MediCal and/or Third Party Liability Claims. Secured MediCal applications and submitted them to Department of Public Social Services and attended Face to Face Interviews. Processed requests for medical records and I-bills. Processed Third Party Liability Claims.

King Family Trucking 01/96 – Current Riverside, CA

Office Manager/Driver

Completed all necessary paperwork, updated tax records, A/R’s, A/P’s, billing, scheduling and general accounting duties. Drove semi-truck pulling doubles, forty-eight and fifty-three foot dry and refrigerated vans. Customer service, pick-up and deliveries, loaded and unloaded trailers.

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