Administrative Assistant Executive

QUALIFICATIONS: A highly motivated, goal-oriented business professional with the ability to learn quickly and the desire to expand skills and assume responsibility.

EXPERIENCE:

July 2011 - Present Sitel Global Outsourcing

Executive Assistant to the President of the Americas

• Provide personal administrative support and assistance to Executive, Donald Berryman, and his Direct Reports

• Prepare and edit correspondence, communications, presentations and other documents

• File and retrieve documents and reference materials

• Conduct research, assemble and analyze data to prepare reports and documents

• Manage and maintain executives schedules, appointments and travel arrangements

• Arrange and coordinate meetings and events

• Monitor, respond to and distribute incoming communications

• Answer and manage incoming calls

• Receive and interact with incoming visitors

• Interact with external clients

• Coordinate project-based work

• Review operating practices and implement improvements where necessary

January 07 – June 2011 Cal IV Entertainment

Publishing Assistant to the Director of Administration

• Assisted in the management of Cal IV Entertainment’s songwriter/performing artist careers to maximize profits and increase songwriter catalog

• Arranged travel and business schedules for upper management and staff writers while managing, training, and delegating tasks for part-time associates

• Maintained database of over 3,000 songs, collected publishing documents and reported appropriate data to each songwriter’s publisher

• Tracked all song activity including songs on hold, songs pitched and songs recorded

• Continually exceeded goals and responsibilities given on a daily basis to maximize profits

• Developed and created new relationships with record label executives to help increase overall production and profit

December 05 - December 2006 Universal Music Publishing Group

Administrative Assistant

• Prepared business expense reports

• Organized private parties and company events or Universal Music Group’s corporate office

• Received and distributed incoming phone calls, mail and facsimile transmissions to staff and writers

• Received, documented, and typed all song lyrics submitted. Entered lyrics, songs and chart position of songs into database

EDUCATION: Bachelor of Business Administration May 2005

Belmont University, Nashville, TN

ACTIVITIES: Member, Publishers Administration Network 2007-2011

Reading Volunteer for Book ‘Em-Reading Fundamental 2008-2011

REFERENCES: Available Upon Request

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