Electrical Engineer Information Technology
Resume:
Quoc H. Dang
****.*******@*****.***
***** ********** ****** ***** *** 523
Humble, TX 77346 228-***-**** (Mobile)
228-***-**** (Home)
SUMMARY OF QUALIFICATIONS
Experienced and motivated in Information Technology with technical background, ability to learn new technology quickly and excellent customer relationship skills. Experienced in computer analyzing, programming, implementation, and support. Outstanding communication, detail-focused, results-oriented, interpersonal, multi-tasking, and problem-solving skills.
TECHNICAL SKILLS
Software: Microsoft Office, Visual Basic 6.0, Visual Basic.Net, C++, Java, Team viewer, VPN, VNC, RDP, Numara Track-IT, Dreamweaver, Electric, Lync Server 2010, Active Directory, Kace KBox, Mitel Unified Communications Server, Mitel NuPoint, Mitel Applications Suite 3.0, Mitel 3300.VMware player, VMware Workstation, VMware Fusion, VMware Hypervisor ESXi 5.0, Labtech, Connectwise, WinScp, Putty, Adobe LiveCycle Designer ES2
Operating Systems: Microsoft Windows 95, 98, 2000, XP, Vista, Windows 7, Window Server 2008 R2, Mac OS X Snow Leopard.
EDUCATION
Computer Engineering, Mississippi State University, Starkville, MS 12/09
WORK EXPERIENCE
System Administrator. Cornerstone Telecom Solutions, Houston, TX, November 7, 2011 – Current.
• Support over 800 users nationwide on NuPoint and Unified Communication Advanced for Morgan Corporation, Morgan Olson, J.B Poindexter & Co., Inc.
• Successfully cluster 10 nationwide phone systems into Unified Communication Server.
• Successfully install and support Unified Communication Advanced and NuPoint.
• Successfully built Call Director for Morgan Corporation, Morgan Olson, J.B Poindexter & Co., Inc.
• Successfully built VMware Hypervisor ESXi 5.0.
Information Technology Specialist. Hol-Mac Corporation, Bay Springs, MS, March 28, 2011 – November 7, 2011
• Successfully built, setup, and configure Pace Learning System Server.
• Successfully rebuilt Track-IT Server after it crash. Also provide Desktop support for over 600 users.
• Setup and configure an isolated environment for VMware Hypervisor ESXi 4.1 with VMware Workstation.
• Built, configure server for AXIS Camera System, and configure AXIS 213 PTZ, 215 PTZ, M1103 cameras.
System Administrator Intern. Moss Point School District, Moss Point, Ms, September 6, 2010– March 14, 2011.
• Desktop support for the entire Moss Point Schools District and Police Department, which include installations, repairs, maintenance for computer equipments.
• Successfully implemented the Fujitsu Eternus 2000 San Server, which save Moss Point school district $2000.
• Successfully implemented and supporting for Kace KBox Deployment Center.
• Setup CiscoVSOM Security Camera System for the Moss Point School District.
• Setup and configure Lync Server 2010 successfully.
Helpdesk Technician Co-op. Miller Transporters Inc., Jackson, MS, May 25, 2007 – August 10, 2008.
• Desktop support for over 200 employees in 12 different locations around United States, which include
diagnosis of PC software and hardware issues and resolved them.
• Create daily backup using Tivoli and ensure it is functioning. Create user and set permission for each user in Active Directory.
• Successfully implemented and design of a functional webpage.
REFERENCES
Tim McGowan
Phone System Engineer
Cornerstone Telecom Solutions
3707 Cypress Creek Pkwy
Houston, TX 77068
****@**************.***
John L. Larrabee
Sr. IT Technician
Hol-Mac
2740 Hwy. 15
Bay Springs, MS 39422
Cell: 601-***-****
Office: 601-***-****
******@*************.***
James Glover
Director of Technology
Moss Point School District
4924 Church Street
Moss Point, MS 39563
228-***-**** ext:2035
********@****************.***
Brian Bowman
System Administration
Moss Point School District
4924 Church Street
Moss Point, MS 39563
Cell: 228-***-****
Office: 228-***-**** ext:2037
*******@****************.***
Garland Cooper
Director of Technical Services
Miller Transporters Inc.
5500 Highway 80 W
Jackson, MS 39209
*******@*******.***
Stephen Pusha
Electrical Engineer
ARC-231 Skyfire Program
Raytheon Network Centric Systems
1010 Production Road M/S D2-15
Fort Wayne, IN 46801
*******.*.*****@********.***
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