Bipasa Gupta
609-***-**** (h)
609-***-**** (c)
***********@*****.***
______________________________________________________________________________________
SUMMARY:
• Over 5+ years of experience in Quality Assurance with extensive exposure to all phases of the SDLC from Initiation to the Software Release Phase.
• Experienced in Web based apps.
• Extensively involved in developing and documenting Test Plans, Scenarios based on Business Requirements Document, Use Cases, Supplementary Specification and Functional Requirements Documents
• Wrote Test Cases.
• Performed Manual and Automated Testing.
• Used different tools like QC, Quick Test Pro (QTP).
• Specialization includes GUI Interface, Functional Testing, System testing, Integration Testing, Black box testing, Load and Regression.
• Experienced testing in methodologies i.e. Waterfall Approach to Agile Methodologies.
• Experienced in Black/White box testing.
• Involved in onsite-offshore coordination.
• Created and executed test scripts for UAT testing.
• Wrote SQL queries for backend testing...
• Performed defect tracking in test management tool HP QC.
• Ability to undertake and follow Project Plans with a definite time line.
• Worked on Fulfillment/ Distribution, Banking, Insurance and Health Care domain.
• Good communication and interpersonal skills and a team player by disposition.
Work Experience:
Hibbert Group
QA Testing Analyst May 2012- June 2012
Project description:
Hibbert group is a reputed company in the field of Printing, Fulfillments & Distribution of marketing material. The project was on iConnect application enhancement, i.e. to integrate E-Order and iConnect into a single platform allowing Sales Rep to order promotional, formulary and customized material into a shopping cart, and provide usability based enhancements. I was involved in testing this enhancement which is named as iConnect2 based on the requirement provided by client.
Responsibilities:
• Studied the iConnect -2012 Strategy document and iConnect Implementation guide.
• Studied the TRS & BRS documents i.e. IConnect – E-order SSO, Order to Customer Sales Rep Order process and Order Flow etc.
• Documented the Test Plan, Test Cases, Test Scripts and Test Metrics
• Tested the data entry screens and transaction screens in iConnect
• Involved in manually testing the functionality of the Plan Data Files and Sales Rep Template creation
• Maintained the Bug Tracking and Reporting system.
• Identified bugs/ defect during testing and retested the fix
• Performed regression testing on the original functionality in iConnect.
Environment: Jira, HTML, Windows07.
Bank of America, San Francisco, CA July 2010-Feb 2012 QA Analyst
Project Description:
The project is on Automated Banking Service Provider (ABSP). The ABSP system was implemented to migrate from the existing application to a more automated system. ABSP system will continue the banking services for Bank of America and will continue to fulfill all types requests to the end user customers for example Account creation, Account modification, Account deletion new Payees in Bill Pay. ABSP interfaced with SONAR, SORD SW, SORD W, and SORD EW that is each regional system to receive requests for accounting service, format the request into a summary report and submit to the respective account order provisioning (AOP) system.
I was involved in testing the implementation in ABSP mainly on the different phases of Account Creation Module
Responsibilities:
• Involved in study and analysis of the TRS, BRS and SRS documents
• Documented Test Strategies, Test Plans and Test Cases from above documents
• Performed Smoke, Functional, Integration, Stress and Regression testing for the application.
• Performed compatibility test between GUI functionality and the Web portal using multiple browsers such as Netscape Navigator, Internet Explorer, AOL and Mozilla on multi platforms and interpreted the positive and negative results.
• Created and executed test scripts for UAT testing.
• Manually performed Back-end testing on Oracle database by writing SQL queries.
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Prepared reports and test results after each Release cycle for management and further test planning for change requests.
• Ensured that all test plans, test cases, and documentation are traceable to original requirements.
• Attended the Requirements, Design, Testing and Defect review meetings
• Documented weekly reports, interim test reports, build status reports, etc.
• Compared and analyzed actual to expected results and reported all bugs to development team in the Defect review meetings.
• Experienced in multiple system design and modeling methodology such as Agile.
• Coordination with offshore development team and tech support team for successful completion of the project life cycle
Environment:
Quality Center, Java Script, Windows, UNIX, PL/SQL, Oracle, SQL Script, VBScript, IE, Netscape
AllState Insurance, Northbrook, IL April 2009 - Jun 2010
QA Analyst
Project Description:
AllState Insurance, based in Northbrook, Illinois, is one of the leading insurance companies in automobile, home and life insurance. The project is related to the Auto Insurance option on the online portal that offers various conveniences like Quick Quote and Full Auto Quote to the customers, which enables them to customize their auto insurance plan. I was involved in testing the front-end and back-end of the application.
Responsibilities:
• Involved in review of the functional requirement document for developing test plans and test cases.
• Analyzed web applications, documented detail test plans, test cases and expected results based on the business functional requirements
• Conducted walkthroughs with the team reviewing the test plans and test cases for base lining the test plan using the Agile Methodology.
• Formulated UAT test plan and test cases in HP QC as per the project milestones.
• Utilized appropriate tools to manage test processes, validate results, and perform various levels of testing with HP QC.
• Performed manual testing executing all the test cases in QC 9.2.
• Created Standard and Run-time Database checkpoints, where needed to check the contents and results set that was based on a query created on the database
• Executed SQL to ensure data is populated correctly and data integrity is maintained.
• Performed data-driven testing and parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table
• Prepared a detail Test Schedule and Test Metrics on a weekly basis for the project members to know the status of the QA process.
• Used QC 9.2 to report application bugs and enhancements request and discussed with developers to resolve technical issues.
• Interacted with developers and business analyst to understand the severity of the defects and assigned priorities accordingly.
Environment: QTP 9.2, QC 9.2, Java, HTML, XML, SQL and Windows XP
PharMerica Inc, Tampa, FL July 2007-Feb 2009
QA Engineer
Project Description:
PharMerica is an industry leading pharmaceutical services company serving patients in hospital and long term care. PharMerica sets industry standards for consistent quality and cost effective pharmacy solutions. A new website was designed by PharMerica to provide information to the members and clients on different functions i.e. health care information, prescription drugs and order/refill/check status. My role was of a QA tester to test the website.
Responsibilities:
• Reviewed the business requirement documents with the business team to understand the architecture and functionality of the application.
• Prepared test plans and documented test cases for various modules of the application.
• Performed Functional testing for the core business functionality.
• Executed manual testing for System and Integration test
• Used HP QC to document test cases, executed test cases, document test results and track defects
• Wrote SQL queries to access the data from the database tables and check the result
• Validated the applications in different cycles throughout the System Development Life Cycle
• Performed Black Box, Functional, System, Alpha, Beta, Regression, and UAT testing
• Categorized bugs based on severity and priority and created defects in HP QC.
• Interacted with the business analyst and developers to discuss and resolve defects
• Performed Regression testing after bug fix
• Participated in enhancement meeting to distinguish between bugs and enhancements.
Environment: UNIX, HTML, HP QC.
Educational Qualification:
Diploma in Computer Application-Patiala, India-2002
Master’s Degree in Comp.Lit -Jadavpur University, India-1993
Bachelor’s Degree in Comp.Lit-Jadavpur University, India-1991
QA Training from Software Gordon Associates, USA-2006