Administrative Assistant Data Entry
Resume:
Debra Rosario
Phildelphia PA 19135
Profile
Motivated, personable business professional with a successful 8-year track record of working in a professional setting. Talent for quickly mastering task. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely data entry and reports. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Employment History
AMS Asset Management Services - Bristol, PA
Administrative Assistant 2011 to 2012
• Generated invoices for reoccurring Home Owners Association dues.
• Team lead for the HOA (Home Owners Association) department.
• Researched HOA (Home Owners Association) contact information.
• Provided excellent customer services to concerned new home owners.
• Trained in YARDI and EMS
• Generated reports to be used for HOA mail merges.
IMPACT SERVICE (EARN) – Philadelphia, PA
Data Specialist, Administrative Assistant 2010 to 2011
• Quality review and data enter all documents received within 24 hours.
• Reconcile KRONOS, Connecting All Partners System (CAPS), and Commonwealth Workforce Development Systems (CWDS).
• Generate weekly and monthly reports to assist various managers with their reporting needs.
• Complete case file to system reconciliation in order to meet the quality of data enter according to state guildlines.
• Supervise/train small group of volunteers to gain work experience in the work force.
RESCARE/ARBOR EARN – Philadelphia, PA
Data Entry Specialist, 2009 to 2010
• Quality review and data enter all documents received within 48 hours.
• Reconcile KRONOS, CAPS, CWDS and ARBOR Internal Database to assure accurate data entry.
• Generate weekly and monthly reports to assist various managers with their reporting needs.
• Complete case file to system reconciliation in order to meet the quality of data entry according to state guildines.
RESCARE/ARBOR EARN – Philadelphia, PA
Administrative Assistant, 2008 to 2009
• Answer 12 line phone systems, while providing administrative support to all staff.
• Monitored customer and Case Management appointments in order to insure all customers are being serviced within company expectations.
• Enter incentives and supportive services in CAPS and complete weekly reconciliation to assure all data was captured for billing reimbursements.
• Assist participants with day to day needs while providing administrative support to all staff.
HOLIDAY INN – Philadelphia, PA
Front Desk, 2005 to 2007
• Supervisor staff to ensure that guest was provided with quality services.
• Maintain an inventory of vacancies, reservations and room assignments, while registering arriving guest and assign rooms.
• Answered enquiries regarding hotel services and registration by letter, by telephone and in person.
• Provide information about services available in the community and respond to guest complaints.
• Complied and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.
Education
STAR TECHNICAL INSTITUTE – PHILADELPHIA PA
Diploma Received (multi Skilled Health Technician), 2002 -2003
Study of phlebotomy, anatomy, physiology, procedures, transportation of labortory specimens, electrocardiograph (rates, rhythms and heart blocks), medical terminology, pharmacology, general office procedures and basic nursing skills.
Certifications:
CPR-American Heart Associations
First Aid and OSHA Certification for blood borne pathogens
National Certification in Phlebotomy
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