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Executive Director

United States
September 27, 2008

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Relly Dias

***** ***** ****** ** , ******** Id **858 208-***-**** ********@*****.***


Seeking Customer service position with an organization that will benefit from extensive experience and expertise in any of the following areas:

· Staff Recruitment

· Client Services

· Training/Development

· Budget Management

· Strategic Planning

· Performance Measurement

· Market Penetration

· Relationship Building


Ø Leadership, mentoring and team-building capabilities

Ø Proven ability to identify and capitalize on opportunities to increase market share and profitability, as well as define new revenue channels

Ø Demonstrated skill at exceeding revenue, business development and market share goals

Ø Unique insight into customer needs/wants resulting from varied work experience

Ø Solution-focused, service-first approach to sales that allows penetration into mature markets


21st Century Technologies Inc

10/1/06 – Current

Boston, Massachussetts

Director of Sales. Northeast.


09/01/04 – 09/30/06

Long Island, New York

District Manager- New York

· Recruit and train sales specialists.

· Oversee specialty sales and customer service in 6 locations in Long Island, New York.

· Interpret sales and profit data to provide targets and find opportunities.

· Develop and implement plans to help our client meet their profitability goals

MOSAIC SALES SOLUTIONS 04/01/2004- 08/23/2004

Irving, Texas

District Manager- Upstate Albany

· Recruit and train sales specialists for our client, Best Buy

· Oversee specialty sales and customer service in 7 locations in Upstate New York

· Interpret sales and profit data to provide targets and find opportunities.

· Develop and implement plans to help our client meet their profitability goals


Scottsdale, Arizona

Account Executive

· Increased Cingular sales at Best Buy-retail location in Westbury

· Consistently achieved sales targets during entire employment

· Received award of recognition in both 2002 and 2003

Wireless Resource Inc 1998 – 2002

Huntington, New York

District Manager

· Increased sales through market research and promotions in various locations

· Trained 46 sub-dealers to open and manage various Wirelss Retail locations on the East coast

· Organization and merchandizing for effective presentation in storefronts

· Kept accurate and current computer records of inventory, monthly log sheets and accounts

· Sucessfully increased renewals of cellular service by more than seventy percent over a four year period across multiple locations


Mumbai University – Mumbai, India 1993 – 1997

Earned a Bachelor of Commerce Degree


· MS Excel

· MS Word

· MS PowerPoint


Dhatt, Jack, CEO, Wireless Resources, 201-***-****

Sahu, Ritesh , 21st Century Technologies Inc, 617-***-****

Regan, Sean, Sales Staffing Manager, Wireless Retail Inc, 551-***-****


Wireless Resource - Best overall performer Award [ December 1998 ].

Wireless Resource - Best quality achiever Award [ December 2000 ].

Wireless Resource - Top Gun performer Award [ December 2002 ].

Wireless Retail - Top Gun performer Award [ December 2003 ].

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