Customer Service Sales

TERRENCE SYKES

**** ***** ***** **** ******** GA, 30058

404-***-****

********@*****.***

OBJECTIVE

A position with a growth-oriented organization. Willing to relocate and/or travel.

EXPERIENCE

3/1/2006 TO PRESENT Home Depot Marietta, GA

FREIGHT TEAM ASSOCIATE

• Perform stocking merchandise on to shelves to remain in stock with use of: electric pallet jack, forklift, reach truck and order picker.

• Organizing the sales floor to create a pleasant and safe shopping environment.

• Provide customer service as required by customer demand.

• Assist the lumber department with customer assistant.

6/1/2007 TO 6/1/2010 Enterprise Rental Car Smyrna, GA

Car Tech

• Assisted with customer pick-up and drop-offs.

• Delivered cars locally.

• Cleaned vehicle exterior by hand, brush or by operating washing equipment.

• Determined need for and add windshield fluid, gas, oil, water and antifreeze.

• Perform basic maintenance check: under the hood, inside the vehicle, inside the trunk, and outside the car.

6/1/2002 TO 7/1/2003 Orchard Supply Hardware Pinole, CA

CASHIER

• Provided customer and personnel assistance.

• Handled cash intake.

• Assisted customers with locating merchandise and loading vehicles.

• Stocking merchandise

EDUCATION

1/2009 TO 05/2011 Kennesaw State University Kennesaw, GA

Bachelor’s Degree Criminal Justice

Expected Graduation December 2011

1/2012 To Present

Georgia Piedmont Technical College

Diploma in Computer Support Systems

Expected Graduation May 2013

SKILLS

Extensive Experience with Microsoft Office: Word, Excel, PowerPoint, and Outlook

Ability to operate: Electric pallet jack, Forklift, Reach truck and Order picker

Excellent written and verbal communication skills

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