Phone 251-***-****
E-mail: *************@*****.***
Thomas McConnell
Objective Dynamic, achievement-oriented strategist seeks position.
Summary of Qualifications Demonstrated successful inventory management while driving revenue growth, tenacious in building new business and retaining clients. Independent and self-motivated professional with excellent communication, and presentation skills. Strong work ethic, highly dependable, and adaptable. Exceptional mentor and coach. Possessing business acumen with leadership abilities to exceed expectations and deliver exceptional performance.
Employment September 2010 - present SKCO Automotive, Mobile AL [ City, State ]
Service, Parts and Detail Department Manager
Strengthen dealership reputation, promote consumer awareness and grow market share through ongoing marketing programs. Build repeat business and promote customer loyalty by ensuring top-notch service and attention to detail in a fast-paced environment. Manage daily operations of entire Service Center, including scheduling all appointments, follow-up calls, explanation of services performed and sales support, resolution of all service-related disputes, establishing and maintaining vendor relationships, negotiating price points, extensive inventory management and rigorous cost control. Responsible for recruiting, team-building and retention among staff of skilled employees. Promoted from Internet Sales Manager in February 2011.
December 2009 – August 2010 ITT Technical College, Mobile AL
Educational/Student Recruiter
Recruited prospective students through assessment of individual needs and presentation of the value of self-investment through education. Maintained documentation in applicant tracking system. Implemented best practice recruitment strategies with high success rate, coordinated campus recruitment to targeted high schools, designed and delivered group motivational presentations that furthered marketing efforts and promoted institution awareness in the community. Attended campus and community recruiting expositions, both locally and regionally.
1990-2009 –Terminix, Baldwin County, AL, Outside Sales & Service
Virginia College, Mobile AL, Fin. Aid Planner/Student Svcs.
Cook’s Pest Control, Mobile, AL, Outside Sales & Service
Smith’s Sporting Goods, Bay Minette, AL, Outside Sales