Customer Service Mental Health

Stacey Bourque

** ******* ***. **** 20-416-***-****

Toronto, Ontario ***.***.***@*****.***

Monday, June 11th, 2012

Surrey Place

Toronto, Ontario

RE: INSTRUCTOR THEARPIST

I am very excited to have the opportunity work with Surrey Place. I have completed my honors bachelors in psychology and just finished a fast track (3years in ten months) Behavioral Science Technology course. I would like to work in a stimulating atmosphere where my good work ethic and observation tactics can be combined with an innovative and compassionate environment which includes lifelong learning. I enjoy working with high responsibility roles that accent my educational experiences with mental health and behavioral techniques. I am a very high energy, positive and compassionated person with skills that I feel would benefit your company. Not only does this job spark my interest levels; I feel my assets will be of benefit to you.

I have completed just over 400 Hours of placement in the IB/ABA field. My first placement was at Aisling Discoveries, and IBI clinic for young children on the autism spectrum, and finish my placement in an adult care setting with Pegasus this week. I have taken specific courses that have allowed me to feel confident with working with autistic youth and changing their lives with the principals of applied behavior analysis. I would like opportunity to deliver behaviorally intervention in a centre-based setting. I have experience with: conducting assessment activities related to the need for behavioral interventions, and designing, implementing, and monitoring behavior analysis programs for clients. I feel my ability to complete a three year college program for behavioral science speaks to my good work ethic and ability to perform under tight schedules’ and pressure. I am a firm believer in the power of behaviorally based interventions to alter the lives and trajectories of others.

I am a highly motivated person, with strong group skills and individual work ethic. My leadership skills have been fined tuned by my leadership class in high school and has been further extended and improved with my experience as the president of the psychology society at Trent University. The personal characteristics’ of high energy and motivation coupled with my analytic and academic skills would make me an asset to your company.

I am available to work any hours that I may be needed.

I look forward to hearing from you! I can be reached at 416-***-****, although my preference is through email ***.***.***@*****.***. Thank you in advance for your consideration, I most eagerly await your reply.

Sincerely,

Stacey Bourque

Stacey Bourque

163 Conant Street Oshawa 416-***-**** ***.***.***@*****.***

OBJECTIVE:

• University/college graduate seeking employment in the field of ABA/ IBI.

HIGHLIGHTS OF QUALIFICATIONS

• Dependable can work in positions of high responsibility with no stress

• Well developed work ethic and highly motivated for task performance

• Highly efficient in processing documents of all types

• High level of compassion with a friendly and patient demeanor

• Hardworking individual with a high understanding of behavioral and mental health positions

EDUCATION

• B. A (Honours) Major in psychology, Trent University

• Behavioral Science Technology Degree, George Brown

Relevant Courses

Behavioral Theory and Practice I, II, and III,IV

Mediator Training

Specialized populations

Ethics and Professionalism

Research Design

Psychopathology

• The small sampling of some of my courses above accent my learning experiences and have helped me develop the knowledge and confidence to work and grow in the field of health care.

• I have specialized in psychopathology related content for three years and feel confident about my knowledge in the realm of mental health.

• Ethical considerations – 10 hours

• Definition & characteristics and Principles, processes & concepts - 40 hours Behavioral assessment and Selecting intervention outcomes & strategies - 25 hours

• Experimental evaluation of interventions, & Measurement of behavior and Displaying & interpreting behavioral data - 20 hours

• Behavioral change procedures and Systems support 40 hours

ALL courses have given me vast experience in typing, proofreading, processing (both manually and electronically). My academic choices throughout university allow me to feel confident beginning my career in health care, with specialization in the realms of mental health or geriatrics’. My volunteer experience speaks to my work ethic and leadership skills, demonstrating that I am a hard worker, who excels in high responsibility positions.

EMPLOYMENY HISTORY

Famous Players Oct.2004 – Sept. 2007

Trained in all positions including Projection (Run films, marquee, deal with any problems).

Trained new staff in various positions.

Tee’s and Things Feb. 2001- Dec. 2010

Providing customer service with high responsibility positions, financial and stock

Consistent Customer contact and promotion of products

Kelly Temporary Services Sept2005 – May 2006

Various light industrial jobs e.g Packaging operator

Mrs. Vannilies Oct.2003 – July 2004

Cleaning, closing, running, cooking duties, covered all of the fast food environment positions

EXTRA CIRCULAR AND VOLUNTEER WORK

CPI Training

• Non-violent crisis intervention training

• 16 hours of training in crisis strategies’

• Learned a number of ways to get out of being harmed by an aggressive individual

President of the Psychology Society

• Responsibilities include running/booking meetings, events, and fundraisers.

• Involved with all aspects of the society treasury, food acquisition for events, running/hosting events, selling psychology clothing.

• Mentored those currently running the program in 2011

• Exemplifies my organization and leadership skills

Trained at the Kawartha sexual assault center for incoming distress calls, completed suicide, abuse and assault related training.

• Training for high risk persons and those in crisis positions, relating to any perceived abuse or assault

• Exemplifies my empathetic abilities and my quickness’ on my feet for crisis variables.

• This training(along with presentations in school) has also made me very familiar with CAS processes, privacy and ethical details

Did a fundraiser for epilepsy awareness’ with the delta phi nu philanthropy society

Also help package food to send to Japan

REFERENCES: Numbers available upon Request

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