Jeanne Grimes
Londonderry, NH ****3
Professional Experience:
Pitman/Charrette Corporation August 1996 - April 2008
Administrative Assistant
Responsibilities:
High level of multi-tasking and prioritizing work assignments to meet deadlines.
Customer proposal and quotation development based on customer need.
Problem solved for all customer pricing issues and questions directly, via phone and email
Developed & maintained customer contract pricing for new and existing customers.
Developed, maintained, updated and contracted four separate Sales Pricing Books containing over 6000 items for use as a Sale Tool for all Sales Reps.
Developed pricing quotations for customers for technology equipment and complementary supplies and consumables to qualifying customers.
Maintained and updated our Customer Database consisting of over 75,000 customers
Ran daily Month to Date Sales figures for Inside and Outside Sales Reps
Ran monthly expirations reports and extended all necessary account pricing contracts
Ran quarterly sales report for large customer to determine their quarterly rebate based on their quarterly sales
Ran monthly sales report for Epson America to determine all Epson Sales per month
Maintained Literature Library via vendors in order to fill customer requests for specific information on technology equipment
Mailings – Marketing tactic reaching current and prospective customers for Technology Events held by our Sales Reps for new product introduction, demonstration and sales.
Basic Administrative office functions: handled phones, pricing faxes to customers, maintenance of office supplies
Coordinated departmental sales meeting events, including breakfasts, luncheons and afternoon snacks on a quarterly basis.
Handled shipping of all items pertinent to our department. Utilized UPS Online Tracking Software Package to ship and track all literature, catalogs, samples, etc via UPS… sent out to customers.
Handled Customer Service inquiries via phone, email and hand written requests for catalogs, technology literature and any other question/problem.
One to One Personal Fitness June 1995 - August 1996
Personal Fitness Trainer
Responsibilities:
Fitness program development per client needs
Fitness program demonstration
Personal fitness training
Body composition tests
Golds Gym March 1994 – July 1996
Front Desk Reception
Responsibilities:
Front Desk Check-in and Reception
Database Maintenance
New customer sales entry via computer software program
Physical Fitness Advice and Demonstration
In-house Marketing Assignments
Education:
1991 Graduate of Northeastern University
Bachelor of Science with a concentration in Marketing Management
Honors: Cum Laude
Extracurricular Activities: Running, Weight Training, Hiking
Computer Experience:
IBM Compatible / Windows Based
Microsoft Word
Microsoft Excel
Internet Explorer
Microsoft Outlook
Trend (SX)
Reflections for HP
Saratoga Springs Software Database Package
Internet Application
UPS Online
Avenue Database Software Package
SAP Database Software Package
References furnished upon request