Human Resources Director

KEVIN PANG, CHRP

Mississauga, ON

PROFILE

• A strategic Human Resources leader with strengths in developing people, processes, and systems

• Partners effectively with business unit leaders to align Human Resources to the business strategy

• Core competencies in: HR Strategy, Organizational Development, Employee Relations, Recruitment, Rewards & Recognition, Performance Management, Training & Development, Health & Safety, Pension and Benefits

• Expertise in interpretation and compliance of legislation and regulations such as the Employment Standard Act, Pay Equity Act, Occupational Health & Safety Act, Human Rights Code, PIPEDA, WSIA

• Experience with HRIS: Peoplesoft, ADP People@Work / Pay@Work, Google Apps, Smartsheets

PROFESSIONAL EXPERIENCE

D-Link Networks, Mississauga, ON October 2008 - Present

A global leader in the IT networking solutions industry with over 2,700 employees worldwide

Manager, Human Resources – reporting to the President/GM

• Own vision and establish goals for growing an employee oriented culture based on D-Link core values. Encourage a high performance attitude achieved through employee engagement and empowerment

• Develop local and global HR strategic framework to support business objectives delivering results through action planning, evaluations, benchmarking, best practices, policy harmonization and HRIS integration

• Lead, coach, develop and evaluate skills and competencies of the HR department in all HR functions

• Plan, organize, and direct the HR work plan and related SOPs; assign projects and ownership accordingly

• Advise Sr. Management on the implications of short and long-term decisions, strategies, and large-scale change efforts that will yield sustainable business results. Initiatives include restructuring, business unit integration, policy & system harmonization, change management, talent management, governance, compliance and audits

• Develop policies, programs, tools and provide timely feedback on effectiveness and value to the business

• Benchmark and analyze HR Performance Metrics and present quarterly HR score card to leadership; identify weaknesses, propose solutions, and execute action plans to improve results

• A proven business partner in leveraging effective RFP strategies, negotiation skills, budget design, vendor management experience, and cost-benefit analysis with focus on maximizing ROI

• Forecasts, plans and manages annual budgets:

$75K in HR programs and services

$7M payroll

$220K benefits + $500K retirement savings plan

• Provide guidance on job evaluation & analysis for all pay decisions using Hay Method to achieve pay equity and external competitiveness. Consult on incentive plans which influence a “Pay for Performance” culture that synchronizes line-of-sight between rewards and measurable MBO, KPI, KPO, and sales quotas

• Chair of JHSC, Retirement Savings Committee, Social Committee, United Way Workplace Campaign

• Accomplishments include introduction of: employee engagement survey and suggestion tool, succession plan model, employee recognition, talent management grid, global learning platform, health & safety framework, business continuity planning, Bill 168 and AODA compliance, pay equity, and privacy & leadership training

• Achievements under my leadership:

Health & Safety (2009-2011) – 800+ consecutive days free of no-lost time claims resulting in WSIB premium rebate of $8K annually

Corporate Social Responsibility – (2010-2011) - United Way workplace campaigns overachieved at 101% & 106% respectively

Group Benefits (2009) – Negotiated 13.6% reduction in premiums and a 5% increase in target loss ratio

Disability Claims Management (2009-2011) – LTD claims reduced to 1 claim (1 month duration)

HR & Salary Budget (2009-2012) – controlled spend to 82%, 85%, 91% of budget respectively

LexisNexis - a division of Reed Elsevier, Markham, ON. (Mat Leave Contract) October 2007 - September 2008

A global provider of professional information and workflow solutions with over 13,000 employees worldwide

Human Resources Business Partner – reported to Sr. Director, Human Resources (US)

• Delivered HR plans, programs, tools with business leaders and COE to enhance the organization’s capabilities

• Supported a large downsizing of the Customer Support business unit; analyzed and selected staff to be retained; compiled severance packages including counseling and outplacement services for exiting staff

• Integrated pay structure to align with the corporate broad band pay system

• Implemented a ‘Balance Score Card’ system as a performance management tool driven by KPIs

• Identified performance deficiencies through needs analysis, then addressed them by developing a training plan and reward structure to gain employees’ buy-in and close gaps

• Coached managers on interview techniques, progressive discipline, conflict management, and terminations

• Developed and presented a due diligence training program on ‘Communication and the Law’ for all Managers

• Launched an On-Call Pager Policy in wake of overtime legislation, best practices, and cost effectiveness

• Spearheaded an Employee Library project to facilitate on-going learning for staff to improve business skills

• Participated on the Taleo Applicant Tracking System (ATS) implementation team

• Revised the Health and Safety Policy and Program and closely managed WSIB and disability claims

• Chair of the JHSC, Social Committee, and member of the Pension and Benefits Committee

Progressive Moulded Products Ltd., Concord, ON. (Now Defunct) July 2006 - October 2007

A tier-1 automotive parts design and manufacturer specializing in injection moulded parts & assemblies

Acting Human Resources Leader – reported to Plant Manager

Human Resources Associate – reported to Human Resources Leader

• Provided HR support & services to 3 shifts/day, 5 days/week, total of 250 employees

• Coached Supervisors and Managers on progressive discipline, terminations, and conflict management

• Supported programs such as succession planning, performance management and appraisals, and compensation

• Led the recruitment process for all salaried and hourly positions including job fairs and university co-op

• Maintained and analyzed people metrics reporting for the Plant Manager

• Managed and reduced lost-time WSIB claims and STD/LTD claims by implementing modified work programs

• Designed and maintained all training programs as they related to plant training matrices and employee needs

• Executed the automation of training records from paper to MS Access increasing accessibility & visibility

• Administered employee records including vacation entitlement, sick leaves, pay adjustments, status changes, benefits, and group RRSP

• Analyzed absenteeism trends; collaborate with supervisors to address areas of concern and create action plans to reduce absenteeism and tardiness

• Member of the Joint Health and Safety Committee; coordinated timely resolution of safety issues and report on status to supervisors and Plant Manager. Planned and monitored required safety training for personnel

• Contributed to the success of Graniteridge facility obtaining the TS 16949 quality standard certification

The Employment Solution (TES), Toronto, ON November 2004 - July 2006

A permanent and contract search firm specializing in the placement of talent in technical disciplines

Technical Recruiter – reported to Manager, Engineering Services

• Recruited in various leading manufacturing, engineering, architectural, and distribution organizations

• Engaged in full-cycle recruitment from sourcing candidates including head-hunting to the job offer stage

• Top recruiter exceeding department objective of placing 2 contractors / wk & 1.5 permanent employees / month

• Lead in coordinating large recruitment projects (approx 10-45 new hires) with short deadlines

EDUCATION, PROFESSIONAL DEVELOPMENT & CERTIFICATIONS

Human Resources Professionals Association of Ontario (HRPAO) – Peel Chapter

CHRP Practitioner

Attended Webinar in:

• Incivility at Work & Background Checks

Privatech Consulting

Privacy Legislation (PIPEDA) Seminars:

• Privacy Laws, 10 Privacy Practice Principles (CSA), Challenging Privacy, Handling Privacy Breaches

Fraser Milner Casgrain LLP

Employment & Labour Law Seminars:

• Family Status Accommodation, Employment Contracts, Cost/Benefit Analysis of Employment Litigation, Complying with AODA 2005, Preparing Employee Handbooks, Implementing Change While Avoiding Claims for Constructive Dismissal, Workplace Investigation Basics, Absent Employees and Medical Notes, Managing in a Distressed Economy, Bill 168 – Understanding Workplace Harassment and Violence Amendments to the OHSA, Employment Standards Audit, Changes to Court Procedures, Ontario’s New Human Rights System, Employment Contracts, Obligations of the Departing Employee, Navigating Just Cause Dismissals

Hay Group

Organizational Effectiveness & Compensation Training/Seminars:

• Job Evaluation Using the Hay Group Method

• FORTUNE World’s Most Admired Companies – What the Best Companies do to Engage Employees

• Compensation Trends and Strategies for 2011

STS Group

Health & Safety Certificate Courses in:

• Joint Health and Safety Committee Certified

• Health and Safety and the Law

• WHMIS

• Back Care and Safe Lifting

Humber College, School of Business

Certificate in Human Resources Management (CHRM)

• Achieved with Honours

University of Toronto

Honours Bachelor of Arts

• Double Major in Employment Relations (HR) & Sociology, Minor in Music History & Culture

• Relevant Courses: HR Management, Labour Relations, Employment Law, Compensation, HR Planning, Organizational Behaviour, Economics, Sociology of Labour, Canadian Labour and the Left

INTERESTS AND ACTIVITIES

• Volunteer work:

Neighbourhood Centre - Christmas Hamper Program

Eden Community Food Bank

Pine Hills Lake Park Beautification

United Way – Workplace Campaign Chair (2010-12)

• Golf, Cycling, Reading, Travelling, Piano, and Violin

REFERENCES AVAILABLE UPON REQUEST

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