Server, Hostess, Manager (team player, hard worker, very efficient)

*** *. *****, ******, ** ***** • 214-***-**** • **************@*****.***

Adriane Kelly

Objective

To obtain a position in hospitality that will utilize my interpersonal and management skills.

Profile

A versatile, confident and highly motivated individual with nine years of experience in fine dining An assertive manager with outstanding interpersonal, communication and management skills.

Professional Accomplishments

Management

Proficiently managed the daily operations of a restaurant

Diligently supervised kitchen staff to ensure quality food preparation and appealing plating

Created a fluid work environment by effectively delegating tasks

Skillfully executed restaurant opening and closing procedures

Accurately processed daily revenues

Facilitated smooth operations by strategically synthesizing employee schedules

Hospitality

Elevated guest satisfaction by diplomatically investigating and resolving complaints

Employed engaging interpersonal skills to discover and accommodate guest preferences

Service/Server

Pleasantly managed guest relations and answered questions about menu items

Significantly increased guest check average by promoting appetizers, specialty items and wine selections

Coordinated with kitchen staff to ensure timely and accurate order preparation

Continually visited guest tables to promote inviting and attentive service

Assisted colleagues during rush periods to promote team work

Employment History

2001-2008 Manager, Hostess, Server Frankis Lil Europe, Dallas, TX

1999-2001 Server Frankis Lil Europe, Dallas, TX

Education

2001-2003 Certificate in Counseling Eastfield College, Dallas, TX

References

References are available on request.