Customer Service Technician
Resume:
Stephanie Edwards, C Ph. T
Akron, OH 44312
************@*****.***
Objective
Seeking a career as a pharmacy technician with 5 years retail experience. Outstanding personal skills with patients and coworkers establishing a track record of positive relationships. Respected among other personal. Dedicated to providing quality patient care and fast and accurate medication dispensing.
Work Experience
Pharmacy Technician, 1/2008- 1/2012
Giant Eagle Pharmacy, Cuyahoga Falls, OH
Accepted written or verbal requests for prescriptions from patients for either refills or new medications.
Inputted said prescription into the computer system
Retrieved the medication to be poured and counted
Verified the prescription and the auxiliary label to be accurate and correct
Aided customers in locating OTC merchandise on shelves
Provided excellent customer service to patients picking up and dropping off prescriptions.
Head Cashier, 10/2002-10/2005
Lowes Home Improvement Centers, Fairlawn, OH
In charge of a crew of at least 15 coworkers in one shift.
Provided excellent customer service to customers picking up home improvement materials
Set out tills for the mornings daily business
Closed out tills for end of days business
Handled any customer complaints
Special ordered items for customers if it wasn’t stocked on the shelf
Pharmacy Technician, 09/2000-10/2002
Giant Eagle Pharmacy, Hudson, OH
Same duties listed as above
Education
Stow Munroe Falls High School- graduate class of 2001
Penn Foster School of Online Pharmacy Technician- graduate class of 2008
Certified Pharmacy Technician (PTCB)- 2012
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