D. Milner - Building Inspector - 3.3.09

DON MILNER

*** ***** **** ********* ***** Vedra Beach, Florida 32082 *******@***.*** 904-***-****

OPERATIONS / QUALITY ASSURANCE OFFICER

Strategic Planning / Resource Allocation & Optimization / Process Improvement

Human Resources / Business Development / Relationship Management

Executive - with a Masters Degree in Building Construction and over 15 years directly related experience…specializing in start up operations and company turnarounds … experienced in directing multi–disciplinary teams in all facets of infrastructure development, product design, production scheduling, budgeting, project planning, quality control, and customer interaction for multiple projects with competing priorities.

CORE COMPETENCIES:

Advanced Business Knowledge w/ Outstanding Leadership, Team Building & Problem Solving Skills

Developed a Highly Successful Division from the Ground Up

• Directed Multi-Disciplinary Team in Creation of Multiple Product Lines, Specifications, and Options

• Project Sold out 6 Months Ahead of Schedule

• Hired, Trained, & Led Team of Field, Sales, and Administrative Personnel Through Division Build Out

• Generated Revenues 13% Over Projections in the First 2 Years of Operation

• Headed Product Evaluation Group which Value Engineered Product, & Options Based on Market Trends & Cost.

• Exceeded Upgrade Revenue Expectations by an Average of $10k per Unit.

Team Player - Organized, Analytical, & Strategic Planner w/ Excellent Oral and Written Communication Skills

Demonstrated Ability to Plan Process & Material Improvements Through Continual Data Analysis & Quality Review

• Led Creation of Strategic Growth Plan & “Schedule of Needs” Enabling Resources to Keep Pace with Growth

• Decreased Costs 7% per unit Through Product Research & Implementation of Material & Process Improvements

• Reduced Product Development Costs Through Detailed Graphic Communication to Project Draftsmen

Detail Oriented w/ Strong Customer Service Skills & Proven Ability to Implement Process Improvements

Refined Through-out Prior Career in Management of 4 and 5-Star Restaurants

• Improved Buyer’s Experience by Defining Lines of Communication and Their Participation in the Process.

• Decreased Cycle Times, & Improved Quality by Instituting a Program of Quality Assurance Milestone Reviews

PROFESSIONAL EXPERIENCE:

The Pineapple Corporation of North Florida: Jacksonville, Florida 2003-2008

SENIOR VICE PRESIDENT OF SEMI-CUSTOM OPERATIONS: 2004 -2008

Provide Leadership and Expertise in Building the Organization to Deliver Exceptional Products and Customer Experience

Hired, Trained, & Supervised 3 Department Heads & 9 Other Associates – In a Team Structured for Rapid Growth

• Purchasing & Estimating Manager: Construction Coordinator, & Estimating Coordinator

• Project Manager: 3 Construction Teams – Each Consisting of a Construction Manager & a Finish Manager

• Warranty Manager: Warranty Technician

New Product R&D, Infrastructure Oversight, Systems Development & Phased Implementation, Human Resources, Client Relationship Management, Budget Supervision (P&L Responsibility), Code Compliance & Production Oversight, Warranty & Customer Services Development & Implementation, Process & Product Improvement, Quality Assurance, Facilities Management

• Product Won Multiple Awards

• Community Sold Out 6 Months Ahead of Schedule

• Exceeded Projected Revenues by $5.2 Million:

• Generated Extensive Customer Referrals:

DON MILNER

PROFESSIONAL EXPERIENCE (CONT.)

The Pineapple Corporation of North Florida: Jacksonville, Florida 2003–2008

VICE PRESIDENT OF SEMI-CUSTOM OPERATIONS: 2003-2004

Recruited to Start up High-End Production Division for Custom Builder

Supervised Contractor Base for Prototype and Infrastructure Development

Strategic Planning, New Product Research, Design, & Development, Market Research, Budget Creation, Contractor Interviews, Prototype Construction & New Community Infrastructure Oversight

• Reduced Drafting Costs & Turnaround Time by 20% Through the Use of Email

• Reduced Land Development Costs 10% Through Document Review & Correction

Richard R. Dostie New Home Collection: Jacksonville, Florida 1999–2003

VICE PRESIDENT, CUSTOM HOME DIVISION: 2002–2003

Mentor & Guide Multiple Teams to Improve Customer Service, Shorten Delivery Times, & Upgrade Construction Methods

Supervised 4 Superintendents and 2 Assistant Superintendents

Contractor Interviews, Multi-Project Oversight, Quality Assurance, Associate Development, & Customer Interface

• Reduced Cycle Times Through Improved Code Compliance Oversight & Relationships w/ Government Agencies

• Improved Client Relationships w/ Better Communication Processes

• Increased Unit Profitability Through Improved Production Methods

Richard R. Dostie New Home Collection: Jacksonville, Florida 1999–2003

BUILDER / PROJECT MANAGER, CUSTOM HOME DIVISION 1999-2002

Apply Background & Training to Convert Autonomous Custom Group to High-End Production Division

Supervised 1 Superintendent & 1 Assistant Superintendent

Project Supervision, Code Enforcement, Relationship Management, Process Improvement, Associate Development

• Increased Revenue Stream by 15% Through “Hands On” Project Supervision

• Refined Production Schedules - Reducing Cycle Times by 20%

• Led Team In Product Improvement & Design Development

John Wieland Homes & Neighborhoods: Atlanta, Georgia & Jacksonville, Florida 1993 - 1999

BUILDER / PROJECT MANAGER: Jacksonville 1996 - 1999

Promote Standards of “World Class Builder” through Excellence, Passion, Presentation, Integrity, & Completeness.

Supervised Associate Builder, Finish Manager, Community Coordinator

Development Oversight, Client & Contractor Relationship Management, Product Development, Process Improvement, Customer Service, Associate Development, Code Enforcement, & Manage Relationship with Governing Bodies

EDUCATION & TRAINING:

Master of Building Construction

M.E. Rinker School of Building Construction, University of Florida, Gainesville, Fl.

• Awarded Graduate Teaching Assistantship in Architecture & Construction School Computer Labs

Bachelor of Design in Architecture

College of Architecture, University of Florida, Gainesville, Fl.

• Degree Awarded with High Honors

Associate of Arts in Architecture

Miami Dade Community College, Miami, Fl.

• Degree Awarded with Honors

Licensed Florida Contractor

License #CRC057349

Strong Internet, Word Processing, and Spreadsheet Skills

• Proficient in Excel, Word, E-mail, & Internet.

• Knowledgeable in AutoCAD & MS Project

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