diapatcher/safety

Toya M. Wilson

**** ******** **

Houston, Texas *7089

Home 281-***-**** Mobile 832-***-****

**********@*****.***

QUILIFICATIONS PROFILE:

• Skilled and personable office worker with over 10 years’ experience providing consistent, approachable customer service and full range of general office support.

• Administration: Provide exceptional Administrative support to peers and senior management, success streamlining office processes to increase efficiency and improve service.

• Customer Service: Serve as initial point of contact for customers, vendors and partners. Educate customers and visitors regarding company services and products. Efficiently schedule appointments and promptly respond to inquiries via email and telephone.

• Technical Skills: Adapt with Microsoft office (word, excel,,outlook). Capable of managing complex, multiline telephone systems and typing.

• Key Strengths: Excel at developing strong relationships with staff, senior executives, and clients; strong record creating a positive first impression. Highly organized and conscientious; entrusted by management with confidential materials. Adapt quickly to new and evolving environments.

PROFESSIONAL EXPERIENCE:

Tri Star Freight Systems, INC

Houston, Texas 2009-2011

Job Position: Fleet Safety Assistant for 7 offices and 380 drivers

Job Duties:

● Lease and de-lease owner operators, maintain driver roadside citations, prepare for DOT audits

● Verify past employment, assist quarterly safety meetings

● File and process accident claims, create DOT files, and maintain driver truck maintenance.

● Random drug testing, process applications, monitor driver logs and trip sheets, weekly reports

● Safety training, ordered prepasses, over weight and trip permits

● Ensure that drivers are following DOT rules and regulations (FCMC)

● Ensure that all drivers qualifications and DOT files were current and up to date

● Responsible for making sure drivers logs were turned in daily and were current

● Responsible for making sure equipment was safe for the highway and can pass DOT inspection

● Approved invoices for payment

Grocers Supply Company- Transportation / Traffic Department

Houston, Texas 2001-2009

Job Position: Transportation Load Planner/Dispatcher

Job Duties:

• Load Planner/Dispatcher for all FTL’s and LTL’s for dry and reefer shipments, and container shipments.

• Scheduled and dispatched all inbound freight into Houston via over the road and rail with Union Pacific and BNSF.

• Processed and approved all contract carrier invoices for payment.

• Generated weekly reports for Management and the Financial Corporate Controller.

• Maintained and made necessary revenue adjustments to weekly revenue reports.

• Audit all driver vehicle inspection reports for filing for DOT.

• Kept weekly inventory of all rail and over the road shipments.

• Assisted payroll department in checking driver trip sheets for accurate pay.

• Dispatcher for incoming local freight and backhauls.

Graduate of Robert E. Lee SR High School Diploma earned June 1995

Houston Community College Systems Basic coursework completed

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