Customer Service Administrative Assistant
Resume:
Jamilah S. Dennis
http://www.linkedin.com/in/jamilahdennis
*******.******@*****.***
EDUCATION: Howard University John H. Johnson School of Communications, Washington, DC Major: Journalism Minor: Entrepreneurship
SKILLS: Knowledge of Microsoft Office (Excel, PowerPoint,Word, Outlook, Publisher), Internet Savvy (Firefox, Safari, Internet Explorer), Computer Literate (MAC, PC), Adobe Creative Suite 5, Social Networking (Twitter, Facebook, LinkedIn, YouTube, Skype, Oovoo, iChat) Windows Movie Maker, GoogleDocs, Event Planning, Data Entry/Management, Interviewing, Reporting, Writing, Strategic Planning, Research, Customer Service.
EXPERIENCE:
9/07-3/12 Coach, School Without Walls High School, Washington, DC
Started the cheerleading program; judged tryouts, formulated the team and oversaw their development throughout the year which included training workouts, practices, pep rally routines and a choreographed competition routine.
10/13--19/10 Volunteer, PRSSA National Conference, Washington, DC
Assisted the national conference committee with item unloading, packaging, setup and distribution.
Aided conference attendees throughout their stay with conference related issues.
01/10-04/10 Intern, The Recording Academy®, Washington, DC
Completed a mandatory 20 hours per week schedule assisting with chapter events, event management, educational programs, membership recruitment, database management and administrative office support. Also aided in the development of the DC Chapter's page for The Recording Academy's Grammy365.com launch. Main events included the 52nd Annual GRAMMY Telecast Party and Meet & Greets with music industry artists.
09/09-11/09 Volunteer, Care for Africa Fashion Show, Howard University
Helped with ideas, musical selections, and public relations for the fashion show. Sold tickets and helped with set up and after-show clean up.
08/09-04/10 Placement Assistant, Howard University John H. Johnson School of Communication Office of Career Development, Washington, DC
Performed general administrative duties, provided internship and career related information packets to students; performed filing, copying, faxing, and typing duties; answered phones and helped facilitate correspondence between the center and outside departments.
12/08- 04/10 Publicist, r a i s a., Washington, DC
Cultivated new business contacts; was in charge of all market research and outreach; maintained up-to-date biographies; created all around awareness of the developing clothing line with promotional events, fashion shows, and updates of new developments, etc.
3/08 – 6/08 Marketing Assistant, ssb enterprise, Washington, DC
Cultivated new business contacts, focal point for new marketing initiative assemble client packages; drafted and proofread correspondence emails, letters, press releases, and memos.
06/07 – 08/07 Administrative Assistant, NISH, Vienna, VA
Performed general administrative duties such as answering the telephone, typing, filing, faxing, and copying; edited various documents; attended a board meeting in New York; and researched various documents for different governmental agencies.
HONORS: Recipient, Morgan State University Cheerleading Scholarship 2006
Recipient, Lewis Fenderson Scholarship 2010
Recipient, Maurice Williams Scholarship 2011
AFFILIATIONS: Publicity Director and Member of Public Relations Student Society of America (PRSSA) 2009-2011, GRAMMY U Affiliate 2009-2011, Volunteer for Alternative Spring Break 2008.
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