Collections

**** * ****** **** *** · MIDLAND TEXAS · *****

432-***-**** · **************@*****.***

MARGARITA BRITO

OBJECTIVE

Seeking employment with professional organization that will allow me to utilize my skills and provides training to help promote the company.

QUALIFICATIONS

Three years of dedicated experience as a customer service representative

A skilled listener and communicator, able to assess client needs and convey necessary information with clarity

Strong skills in time management, prioritizing tasks, and meeting deadlines

Proven clerical, customer service and communication skills

WORK OF EXPERIENCE

October 27, 2008 -April 14, 2009 Key Energy Services Midland Texas

Ecommerce Clerk

Handled Invoicing for Conoco Phillips and Exxon Mobil

Making sure they where entered correctly and submitted for payment and

handled any questions and request they may have in order

to get the invoiced processed and paid

Jan 2005 -June 2007 Cingular Wireless Midland, Texas

Bilingual Collections RepII

Handled customers question. complaints, and billing issues with highest degree of courtesy and professionalism to resolve customers issues with one call resolution. Offered alternative solutions where required with the objective of retaining customers business . Made financial decisions to collect revenues and adjust customers accounts .

EDUCATION

2003-2004 Midland College Midland ,Texas

G.E.D

Certificate on Administrated Clerk

SKILLS

10 Key by touch Computer literate phone skills and great people skills

Consistently maintain a positive attitude and enjoy assisting people

Bilingual with especially strong written and transcription skills

Trustworthy and dependable with access to confidential information

REFERENCES

Contact this candidate