Customer Service Medical

Amelie Bottex

*** ****** ****** • Brooklyn, NY **207 • 321-***-**** • *********@****.****.***

CAREER PROFILE

Excellent written and verbal communication skills.

Ability to work in a fast pace environment.

Excellent teamwork skills but also able to work well independently.

Superb organization, detail orientation, and time management in all situations.

Four plus years experience in customer service and sales.

Extensive use of PC and Macintosh format computers; proficient in Microsoft office software.

Highly regarded for a proactive attitude and an ability to think laterally, providing ideas and solutions.

EDUCATION

New York State Certifications

Nationally Registered EMT

Georgia State Certified

New York State Emergency Medical Technician Certified

A.H.A CPR & BLS Certified

City University of New York C.U.N.Y. – (City College Campus)

New York, NY 2006 – 2008

Post-Baccalaureate in Pre-Medical

University of South Florida

Tampa, FL 2004 - 2006

B.A., Philosophy

With a strong focus on a Science/Health curriculum

SPECIAL SKILLS/AWARDS

Proficient in Microsoft office i.e. Word, Excel, PowerPoint.

Fluent in French/Creole

PROFESSIONAL EXPERIENCE

November 2007 – Present

AIC Enterprises, Brooklyn, New York

Co-Founder

Entrepreneur a community based business that focuses on empowering the community. Teach classes in basic life saving skills such as CPR, First Aid, AED Training and other heartsaver courses. Conduct free seminar for the community in Power to End Stroke materials. Manage company ‘s financial, communication, human resource, and marketing responsibilities.

September 2007 – December 2010

Aqueduct, Queens, New York

EMT

Stationed First Responder. Cases that vary from seizures, heat stroke, head traumas to diabetic emergencies. Once patient is stabilized if needed, the ambulance is called for transport to nearest hospital.

April 2005 – August 2006

HSBC, Brandon, Florida

Compliance Reviewer

Reviewed loans for completeness and accuracy, while analyzing closed documents to apply internal policies and procedures, in addition to Federal, State, and/or municipal laws and regulations. Also identify any portfolio risks resulting from client’s underlying business practices, underwriting, and/or fraud exposure.

VOLUNTEERING EXPERIENCE

Montefiore, Bronx, NY

Volunteer in busy Adult Emergency Department, Pediatrics Emergency Department, Triage and Fast Track. Shadowed board certified emergency medicine physician. Conducted Clinical Research.

Orlando Regional Medical Center, Orlando, Florida

Worked on the cardiac floor assisting patients in their time of need, helped with the discharge of patients, performed clerical work as well as talking to the patient and patient’s family.

Junior Achievement, Tampa, Florida

I went to different schools to teach about the benefits of Staying in School and also set up a curriculum for a daily course schedule in which the students participated in activities that promoted educational values and the benefits when working as a team.

FURTHER INFORMATION AVAILABLE ON REQUEST

Contact this candidate