CLaribel Bueno
Resume:
Claribel Bueno
Elmont, NY **003
Home: 516-***-**** Cell: 516-***-****
*****@*******.***
Objective: An opportunity to use my skills and knowledge to improve
Productivity at a company’s Information System Department.
Summary: * Graduate with BS in Computer Programming and Information Systems
* Proficient with Microsoft Office and Internet
* Knowledge of Web tools, including HTML and Dreamweaver
Education: BS in Computer Programming and Information Systems May 2006
Farmingdale State university of New York, Farmingdale
Experience: IT Services Specialist, 8/2006- Present
Sterling Resource Funding, Woodbury, NY
*Help Desk Support
*Travel to Various clients in the U.S. to train staff on payroll staffing
System
*Responsible for Installation of customized PC’s and training new clients onsite.
*Responsible for weekly back-ups
*Provide internal support of 70+ computers.
*Responsible for creating Technical Support Manual (Technical Writer).
*Support Services-process stop payments and other administrative tasks
*Customer Service
Internship, 9/2005-12/2005
Episcopal Health Services, Bethpage, NY
* Help Desk Support
* Rebuilt PC’s set up new PC’s
* Installed new software and learned company’s standard
* Familiarized with purchasing process
* Monitored Network and worked with computer room operator
* Created Web pages and worked with Access 2000
* Worked with Financial and Clinical Systems
Direct Support Professional/Shift Supervisor, 3/2004-5/2006
Adults and Children with Developmental Disabilities, Bethpage, NY
* Work as Second hand to manager
*Supervised AM Shift Employees
*Scheduled Meetings/Appointments
*Answer Phones, Direct phone calls to their destination
* Data Entry, Filing, Copying, E-mail
* Care for adults with Developmental Disabilities
* Faxed paperwork and Documented important information
Skills: * Bilingual; Spanish and English
* Microsoft Office Skills
* Communication Skills
*Excellent Customer Service
References Available Upon Request
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