Customer Service Medical Billing
Resume:
ANNABELL GOMEZ
Pasadena, CA 91103
Cell Phone: 323-***-****
Email: **************@*****.***
OBJECTIVE: To obtain a medical billing, front office, claims processing, customer service, collections position with a company that can challenge my acquired skills, and will allow me room for growth. Bilingual Spanish.
SKILLS: Medical and Dental Billing, Medical Terminology, Medical and Dental Claims Examining, ICD-9, CPT & HCPCs Coding, CMS -1500, UB-04, Reading and Understanding EOB’s, HIPAA Guidelines, Typing, 10-Key, Computer Skills, Customer Service, Team Player, Worker’s Compensation, Medicare/Medi-Cal.
PROGRAMS: Medisoft, Microsoft Word, Windows XP
EMPLOYMENT:
Tristar Risk Management – Santa Ana, CA 02/2012 – 03/2012
Medical Billing Externship
• Assisted the Worker’s Compensation Claims Examiners with filing and processing mail.
• Wrote letters to claimants regarding objection letters.
• Trained employees, covered front desk, and handled other clerical duties as required.
Laboratory Corporation of America 03/2004 – 06/2011
Client Services
• Assisted patients, doctors and nurses via phone on how to submit samples for tests we offer.
• Called on critical results and problem solving issues.
Biomed Laboratory 05/2001 – 03/2004
Customer Service / Data Entry
• Data entry of reports.
• Answered phones.
• Problem solving for samples that came into the lab
• Answered questions from patients, nurses, and doctors.
• Crossed-trained in billing.
EDUCATION: American Career College – Anaheim, CA 2012
Diploma: Health Claims Examining/Medical Billing
GED
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