Ronald Thibideau
Natick, MA **760
Home: 508-***-****
Cell: 508-***-****
********@*******.***
CAREER SNAPSHOT
I have over twenty years experience acting as a district manager, store manager, buyer, or business administrator in retail and non-retail establishments.
My continued business success has been shaped by creative buying, effective team building, strong leadership, and innovative merchandising. Most recently, I led a winning team of over 40 senior volunteers to reshape the shopping experience at the Lowell General Hospital Gift Shop into an inviting, profitable, and respected business.
PROFESSIONAL EXPERIENCE
Manager – Gift Shop Operations, Buying & Fund Raising, Lowell General Hospital
Lowell, MA – July 2004 to June 2010
• Created an upscale shopping experience for hospital employees, patients, and visitors
• Solely responsible for generating profit and loss reports
• Responsible for daily business operations
• Performed all product sourcing, selection, and procurement
• Produced significant increase in net sales
• Managed the recruiting, hiring, training, and performance of 40 staff
• Acted as fund raising director for key fund raising events
• Planned and executed all store merchandising
• Used Microsoft Office Suite for operations and reporting
Director of Business Operations, Randolph Animal Hospital
Randolph, MA, July 2002 to October 2003
• Directed all operations; including A/P, A/R, payroll, advertising and human resources
• Increased gross revenue and net profit
• Recruited, interviewed, hired and integrated doctors, veterinary technicians and support staff
• Maintained strict compliance with all government regulations regarding medical facility operations
• Researched and secured state-of-the-art medical and business technology
District Manager, The Sundome Group
Sun City West, AZ, February 1991 to November 2001
• Managed four Hallmark card/gift shops with over 50 employees; including four store managers
• Acted as project manager and planner in charge of the expansion of two existing stores and the opening of two new stores
• Buyer for over one million dollars of merchandise per year
• Increased gross sales from under one million to over two million dollars per year
• Controlled and automated all payroll, tax preparation, accounts payable, and management reporting using QuickBooks
• Directed all daily operations and merchandising efforts
Manager, Out-of-Town News
Cambridge, MA, January 1988 to March 1990
• Managed busy retail news outlet in Harvard Square
• Direct supervisor of over 20 sales associates and delivery drivers
• Delivered superior customer service to demanding clientele
• Responsible for cash handling and bank deposits
Multi-Unit Manager, Duty-Free Shoppers, Logan Airport
Boston, MA, January 1986 to December 1987
• Managed multiple Logan Airport gift shops
• Direct supervisor of sales associates
• Project manager for all visual merchandising
• Hired, trained, evaluated sales team
EDUCATION
Harvard University Extension Program
Graduate level coursework in Information Systems
Arizona State University
Bachelor of Science, Business Administration
Metrowest Academy Of Jiu Jitsu
Brown Belt