Project Manager

PROJECT MANAGEMENT PROFESSIONAL

Over ** years professional experience managing business process for international Fortune 500 businesses

Manage functions/deliverables between business partners/stakeholders/product teams/functional service providers

High technical skill set in Information Technology (IT)

Considerable training and expertise in global corporate industry operations

Trained in Project Management Book of Knowledge (PMBOK) Methodology 4th Edition

TECHNICAL PROFICIENCY

MS Office 2007: Word, PowerPoint, Excel, Outlook, Project, SharePoint, Visio, Access, FrontPage, Publisher

Life Cycle ~ Documentum ~ Trial Master File ~ Ariba ~ Planisware ~ ChemDraw ~ NetMeeting ~ WebEx ~ Reserve ~ Enterprise Project Management ~ InSight LiveLink ~ Business Objects Access Tracking ~ InfoShare ~ eRoom ~ Peregrine Service Center ~ Tririga Facilities Center Management ~ Documentum Web Publisher ~ Lucent QIP Management ~ Lotus Notes ~ SnagIt ~ WinZip ~ Adobe Acrobat

PROFESSIONAL EXPERIENCE

Pfizer, Inc., Groton, CT

Project Manager: On-site short term statement of work (SOW) assignment 2011-2012 Project Manager: On-site assignment; Statement of Work (SOW) contract

Hold daily/bi-weekly project status meetings with business technology partners: customer engagement manager, senior project managers, business analysts, on/off-shore test managers and BTQA representative; upper management technical leadership invited to all meetings

• Attend/interface ad hoc team meetings for implementing/resolving issues regarding test script processes and other infrastructural elements on critical path of project: system test team, operational team, user test team, business analysts, custom engagement manager, technical lead, release manager, line architect, and outside vendor developers

• Closely monitor tight deliverables for short term primary release project for developing/building/testing/deploying a good clinical practice quality management portal

• Utilize/update enterprise project management (EPM) schedule tool an MS Project online repository for Business Technology to control project’s timeline, critical path relativity between tasks, resource allocation and cost.

• Create/complete/escalate enterprise life cycle (ELC) documents listed in tailor form and signature deliverables matrix; track progress for metric reporting used by senior project manager overseeing program

• Interface with solutions delivery managers, stakeholders for transitioning FTEs from/to quality management system program

• Track deliverables electric signature documentation in SharePoint and Documentum

• Update enterprise project management schedule weekly for timeline; weekly Business Technology quad reporting includes dashboard status to upper management including escalation of issues, risks and providing mitigation

Citizens – Royal Bank of Scotland, Cranston, RI 2011

Senior Project Analyst III: On-site/remote assignment for a Rhode Island based global bank

Reported to a senior contracted project manager on multiple Change Framework projects in Consumer Finance credit card and non card banking services

• Developed analytic reports for clients and team members that assessed/quantified status of projects and provided project metrics

• Managed regulatory documentation and project budgets using data ware used by PMO for tracking program and project metrics

• Attended daily online team meetings: discussion/resolution sessions for implementing infrastructural requirement s in current release of project

Pfizer, Inc., Groton, CT 2011

Project Manager: On-site short term S.O.W. assignment

Gathering requirements and implementing a Worldwide Safety Regulatory Operation website migration project sponsored through business technology and operational excellence senior director/managers

• Held daily meetings with team colleagues and stakeholders for gathering requirements to migrate content from legacy websites residing on expiring repositories to reside on SharePoint team sites

• Held weekly team status meetings, interface directly with Bangalore, India resources for migrating data

• Reported to Manhattan, New York Pfizer, Sr. Manager in Business Technology for daily/weekly status and Collegeville, PA based Accenture, Inc manager to provide month end status reports

• Created Enterprise Life Cycle templates for project references; monitored/tracked metrics in SharePoint

US Naval Submarine Base, Groton, CT

Research Project Administrator/Program Deputy: Employee of on-site vendor 2010 - 2011

Managed and tracked program milestones, financial reporting for four major Navy research project grants equaling 1.8M annually; reported to principal investigator (PI), senior research scientist relating to hearing-loss prevention program in military.

• Oversaw and managed work flow of PI’s team members as well as interfaced with internal/external collaborators for each project

• Held weekly team meetings to obtain status reports and gathered requirements for development and integration of new software application build to manage PI’s projects on-line. Tool to be introduced to or research science projects within Medical Research Laboratory after development and execution

• Implemented on-line file system on internal Navy server for in-house team members to centralize documents as first stage in consolidating and creating a sustainable project documentation repository

• Produced inventory system for Otoacoustic lab equipment; revamped PI’s contact directories

• Acted as Program Deputy to cover PI‘s office operations

Pfizer, Inc., Groton/New London, CT 1996 - 2009

Project Management Professional Contingent Employee

Multiple project management support position assignments – managed IT projects and provided IT/business analysis of worldwide IT initiatives; Enhanced process flow; Interfaced with and consolidated resources for system life cycles of Fortune 500 corporation’s global business technology project management standards, strategic sourcing/planning, and clinical trial regulatory policies and processes. Received awards from internal customers/upper management across business lines

Worldwide Business Technology Quality Assurance US Compliance (2007-2009)

Document Management/Business Systems Applications Analysis/Database Cabinet Security Administration

Managed and maintained archival process to support Enterprise Project Management systems content management documentation; expedited change management integration by implementing streamlined processes up to 45 times faster than introduced methodologies; coordinated assistance from or contingent workers to reduce overhead; generated 75% savings in each supply order by changing to green recyclable products and using existing materials

• Mentored, trained, supervised resources and established priorities/schedules; developed process flow guides to escalate work overflow for QA document management archiving department; reported to US Compliance IT Manager

• Delivered weekly status reports on production metrics to manager and attended biweekly telecom/net team meetings

• Managed over 60K and 20K digitally signed e-documents, and over 13K wet signed documents; created access allocation privileges within Life Cycle quality assurance cabinets for project managers, technical writers, document managers, and business affiliates in Worldwide Business Technology (WBT) including occasional international coverage i.e. UK

• Liaised between Service Center FSP technical staff in Mumbai and global project management teams to facilitate data repository functionality and maintain compliance of system development life cycle (SDLC) standards and policies

• Facilitated requests to data management retention center and researched repository for specific applications investigated during FDA audits

• Tracked weekly on-line multi-level Excel status worksheets of 80 plus applications in multiple process phases for extracting metric reports to determine timetable of archive project deliverables and need for additional resources in SharePoint repository

• Attended one to one meetings with sponsor manager to discuss process flow: in 1.5 years end user accounts increased 20%, document importation doubled in central cabinets

• Trained to upgrade project management format from informatics to global standard Solution Life Cycle in YE2007; in 2008 mitigated change management policies to users (SLC: Requirements, Design, Build, Test and Deploy)

• Assignment was extended: created new SLC cabinet to accommodate new application projects - globally

• Liaised between upper management and Mumbai vendor service center group to generate reports of documents and folders stored in each cabinet to determine number of documents repository currently held and if moving data was feasible

• Used application Ariba to purchase supplies frequently for QA department team members

Active Pharmaceutical Ingredients and Strategic Sourcing & Planning (2007)

Project Assistance to Principle Scientist/Business Process Analysis

Assisted senior principal scientist in compiling data used for notification of new substances, worker safety testing processes, and chemical registrations for raw materials used in manufacturing drugs

• Purchased over $5 million of raw substances using International Ariba partition database; developed SOP for new/relocating colleagues from company merger/acquisition to purchase ingredients with tool

• Designed in Visio business process management diagrams for department to deliver worker safety testing processes to director in Toxicology department in NYC Headquarters; process facilitated in change leadership plan

• Tracked/logged status of active compounds being registered as new substances with federal government

• Researched/gathered ingredient attributes to develop schematic diagrams for registering compounds using internal and external federally regulated websites

Clinical Trials Relationship Management (2006)

Project Coordination for Program Manager/Business Analysis/Project Management in Development Operations

In core team position supported program manager, project manager, business analysts, system matter experts, and stakeholders, project IT and Business directors: approximately 60 people

• Supported core CTRM team in program kick off, communications and gathered requirements phase

• Traveled to Boston and Florida to coordinate event planning continuity for core team and global stakeholders during conferences and joint application design sessions; received award from Program Manager

• Contributed in obtaining program deliverables: stakeholder interviews, invitations and presentations; gathered information from appointed stakeholders to be system matter experts; met ad hoc deliverables requested by director for metrics on stakeholders inquiries and attendance to conference sessions

• Liaised between Business Analysts and SMEs to add input into a toolkit for capturing scope requirements and to form a composite of robust streamlined global clinical trial application tool-set standards for implementing globally in one clinical trial application repository cluster; collaborated with outside vendor groups i.e. SMEs in business architecture modeling

• Monitored/managed content on program’s global website in Documentum and CTRM group mailbox content adhering to communications plan; responded to stakeholders and escalated inquiries to or team members

• Logged issues and risks reported in correspondence for business requirements

• Managed required activities between Product teams and FSP by scheduling 60 meeting rooms monthly, on-off boarded vendors, scheduled deployments of statement of work SMEs and ensured security access to repositories

• Delivered metrics of attending stakeholders for conferences, training sessions to business members

• Scribed weekly telecom/net meeting minutes held by Program Manager with core team

• Generated monthly/year end budget reports for project/program managers using Business Objects Access Tracking database

• Participated in Lessons Learned sessions for end of Requirements Phase

• Used Ariba for purchasing supplies for CTRM program team members; InfoShare, Insight, eRoom for repository of program documentation during Requirement phase

Clinical Studies Data Management (2005-2006)

Project Assistance for eight Oncology Clinical Study Protocol Teams

Provided project support to clinical trial study managers, internal and external study team members during change management re-alignment mainly due to company merger/acquisition

• Interfaced daily with Principal Investigator physician, clinical study protocol leads, study managers, clinical data coordinators, clinical trail associates, project assistants and off-site vendors (FSP)

• Trained FSP to upload regulatory documents in electronic Trial Master File repository under GxP guidelines

• Spearheaded new process to close out protocols (i.e. legacy Pharmacia during merger/acquisition) and eliminated redundancies in process Protocol Lead supported change; wrote SOP and trained study managers to implement methodology

• Used applications i.e. Ariba, Clinicopia for purchases in clinical trial studies and storage repositories for all phases of trial regulatory documentation i.e. Documentum, e-Trial Master File, InSight/Livelink

Strategic Facilities Management (2001-2004)

Move and IT Coordination/Beta Database Testing/Resource Training

Planned and coordinated all aspects of major and minor moves for assigned buildings in New London, Groton and offsite facilities; independently managed multiple project moves simultaneously from 1 – 50 persons. Facilitated IT equipment migrations; included providing mark-ups for data-voice changes in buildings

• Implemented new database for facilities management, tested, validated and delivered reports to application developers with Team Lead under directive of strategic planners and managers

• Cross trained Move and IT Coordinators in using new asset management database

• Collaborated with up to 32 different vendor groups per office move on-site and off-site

• Planned/attended meetings with across business line management to schedule and augment new building occupation

Corporate Information Technology (1996-2001)

Network Coordination/Employee Training/Beta Database Testing/Help Desk Second Tier Analysis/Database Administration

Promotion to participate in a local to global network project launch of a final global based database housing Transmission Protocol/Internet Protocol (TCP/IP)

• Beta tested database; submitted findings to NYC network database administrators

• Interfaced with vendor developer of Sybase for defects

• Provided network support level two in Service Center for 175+ member Technology Center furnishing addresses for multi-area networks and end-users; Awarded three times for exceptional job performance

• Integral team player in two data repository rollouts for LAN/WAN Network/Telecom department

• Supervised new hires, trained staff, monitored and coordinated database administration for IP services department

• Added Domain Name Server entries manually via UNIX scripts into MS DOS

• Maintained data administration and repaired Access database

• Beta tested Lotus Notes database and interfaced with developer on defects

• Worked closely with team lead, developers to identify and fix defects in beta database rollout

• Prepared status summary reports with details of executed, passed and failed data entries to team lead, network manager, developer and re-engineer liaison

• With team lead, developer and engineers deployed Sybase application

• Held training sessions for managerial clients across departments for each rollout

• Worked closely with developers in resolving issues and understanding functionality for future application releases

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science Degree Northeastern University, Boston, MA

Introduction to Lean Supply Chain Management Three Rivers Community College, Norwich, CT

Certificate Project Management, PMBOK Methodology, MS Project Lab University of New Haven, New London, CT

Intro to Program Management • Core Concepts in Business Analysis Metrix Learning, Inquestra Learning, Online

Fundamentals of Requirements Elicitation

Clinical Data Management Program • Certificate Web Design Eastern CT State University, Willimantic, CT

PROFESSIONAL MEMBERSHIP

Member of Project Management Institute (PMI)

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