HR Professional
Resume:
R. ANGELIQUE MOORE
Aurora, IL *****
************@*****.***
HUMAN RESOURCES GENERALIST
Successful background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and state/federal compliance.
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.
RELEVANT SKILLS
FMLA/ADA/EEO
Employee Relations
Benefits Administration
Policy Implementation
Unemployment Administration HR Policies & Procedures
Mediation & Advocacy
Workers Compensation
HRIS Technologies
Consultant Management Orientation & On-Boarding
Training & Development
Conflict Resolution
Organizational Development
Investigations
PROFESSIONAL EXPERIENCE
STAFFLOGIX CORPORATION Naperville, IL
Corporate HR Generalist, 2009 to 2011
Played a key role in ensuring the successful launch, and operation of the Associate Care Department, which was implemented to focus on day-to-day and long-term issues surrounding consulting management of existing associates, and on-boarding of new associates. Also assisted in the structuring and implementation of new and existing policies, while serving as liaison between field representatives, employees and the corporate headquarters; Partnered with corporate management and field operations to create HR policies, procedures and other related business matters.
Key Accomplishments and Responsibilities:
Responsible for various human resource activities, including company policies and procedures, unemployment, employee relations, benefits, training and development all and other state and federal employment regulations.
Served as corporate point of contact for all branch and field representatives (13 branches nationwide) regarding any consultant management related issues (disciplinary, harassment, unemployment, benefits, etc.)
Regulated and administered disciplinary action, up to and including termination, while communicating corporate policy regarding harassment, discrimination and on-the-job expectations.
Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.
Administered and maintained medical benefits packages to employees, during new hire period and open enrollment.
Administered, developed and scheduled training and development courses with Field and Branch representatives.
Provided assistance, explanation, and clarification of company policies and procedural administration.
Recommended, developed and administered human resource operating policy and procedural improvements.
Developed and maintained relationship with clients/sub-vendors to ensure hiring needs were met.
Other duties as assigned.
SPHERION Oak Brook, IL
Staffing Manager, 2008 to 2009
Responsible for a broad range of HR functions, specifically, employee relations, but also including recruiting, training, overseeing disciplinary action and managing personnel records. Managed and serviced both, national and SMB accounts, while providing clients with appropriate information regarding staffing related trends, and how these trends affect their businesses.
Key Accomplishments and Responsibilities:
Conducted the ‘new hire’ process, by sourcing, screening and placing selected candidates in temporary, temp-to-hire and direct hire positions.
Supervised an average of 40 employees, while providing ongoing career support; including skill enhancement/training, coaching and counseling.
Regulated disciplinary action, including termination, while communicating & enforcing policies and procedures regarding employment, expectations, job requirements, benefits, and other employment regulations (Worker’s Compensation, Unemployment, HR, EEO, E-Verify and WOTC).
Responsible for processing payroll, and running daily & weekly reports (etc. Time Entered Audit Reports, Payroll Registers, Hourly Exceptions Report).
Trained new recruiters on company policies and procedures, while ensuring that they continued to meet expectations and deadlines.
Managed and serviced both, national and SMB accounts, while providing clients with appropriate information regarding staffing related trends, and how these trends affect their businesses.
Performed background, reference, and quality checks, in addition to performance evaluations.
Conducted research on prospective and current clients, while maintaining communication with established clients to ensure successful business development.
Identified new business opportunities, while participating in the development of outside recruiting.
Performed background, reference, and quality checks, in addition to performance evaluations.
PRO STAFF Lombard, IL
Talent Manager, 2007 to 2008
Communicated and enforced policies/procedures regarding employment, performance expectations, job requirements, benefits, and other employment regulations.
Recruited, conducted interviews and made appropriate hiring decisions for all new hires.
Supervised an average of 70 active employees, while continuing to source new applicants.
Conducted background, references checks, and performance evaluations on present and prospective employees.
Managed, serviced and maintained the accounts of current, past and potential clients and customers.
ELGIN MENTAL HEALTH CENTER Elgin, IL
Human Resources/Labor Relations Intern 2006 to 2007
EEO/ADA including conflict resolution, complaint investigation and reporting.
Maintained and updated HRIS systems, including, posting for and selecting candidates for internal positions.
Completed Workers Compensation reports and incident processing.
Regulated disciplinary action, including suspension and termination.
Facilitated the administration of contracts, labor/management meetings, and grievance resolution.
Maintained and managed the employee files of more than 300 union represented staff members.
EDUCATION & CERTIFICATIONS
NORTHERN ILLINOIS UNIVERSITY De Kalb, IL
Bachelor of Liberal Arts and Sciences (BS) in Organizational/Corporate Communications, 2007
AURORA UNIVERSITY – Aurora, IL
Master’s in Business Administrations (MBA) with a concentration in Human Resources Management, 2012
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