Ececutive Assistant

RESUME OF QUALIFICATIONS

SUMMARY

ACCOMPLISHED PROFESSIONAL offering a solid educational background, extensive experience and a strong record of performance in productivity, efficiency and quality. Recognized as an outstanding employee focused on quality and achieving results. Significant qualifications include:

Upholding high levels of confidentiality, initiative and personal/organizational integrity.

Meeting deadlines with quality results through time management and attention to detail.

Flexible regarding scheduling, overtime, limited travel and special projects.

Expertise includes excellent communication and organizational skills, complex calendar management, team support and extensive domestic travel logistics. Proven executive-level support that ensures maximum effectiveness, productivity and punctuality.

Create and file expense reports, maintain department personnel files and perform primary support for senior level manager and management team.

Providing total commitment to colleagues, clients and the organization as a whole. Working well as a part of a team through flexibility, open communication and compromise.

Identify cross-functional team need for collaborative non-standard equipment at WaMu headquarters. Create exception justification, establish quote with purchasing and supervising installation.

Assess relocation opportunities and costs savings for two existing color network printers to other WaMu locations, realizing a cost savings of 5K.

Facilitate new office move and set up for three team groups to WaMu Center and continue to provide on-boarding set up for all new department employees in through the national system.

Skilled in the use of personal computers with Microsoft Word, Excel, Outlook, Visio, PowerPoint

WORK HISTORY

7/08- Present

Executive Administrative Assistant

Chase/ Washington Mutual Bank

HE & Portfolio Finance

Support three senior leaders and their managerial teams, facilitating effective calendar scheduling and organizing meetings in a fast paced department.

Prepare detailed Power Point presentations for executive meetings, compiling information from numerous sources to create a uniformed document.

1/06-7/08

Senior Administrative Assistant

Washington Mutual Bank

Credit Risk Incentive Technology

Human Resource Responsibilities – employee processing, staffing requests, attendance and training records, coordinate performance reviews.

Improved efficiency of department’s invoice review and payment by assessing weekly SVP financial reports, implementing prompt and accurate reconciliation of charges and instituting new departmental procedures, which resulted in streamlining invoice payments.

Researched, organized and executed department “Holiday Giving Party”, raising over $3600 to provide gifts for homeless women at Noel House. Collaborated with team members, identifying and purchasing appropriate gifts to deliver at team holiday function.

WORK HISTORY

Senior Administrative Assistant

Washington Mutual Bank

Credit Risk Incentive Technology

Minimized non-time reporting employees’ hours in budget projecting software by monitoring bi-monthly reports, focusing on repeat offenders to encourage them to realize the importance of reporting in a timely manner in order to capture real time costs for on-going strategic planning.

Enhanced new hire on-boarding to minimize management involvement, thus ensuring employee’s proficiency to assimilate into corporate culture.

8/04-12/05

Senior Administrative Assistant

Washington Mutual Bank

Technology-PMO

Generated/managed system requests for technology, space planning and internal services.

Provided support to Senior Management and staff with calendar management, travel arrangements and filing expense reports.

Assisted with the design and production of monthly departmental time report for strategic budget planning and project SOW dollar draw down.

Provided daily technical assistance to team on Excel, Word, Outlook and Service Station issues.

11/03-7/04

Administrative Assistant

Washington Mutual Bank

Corporate Compliance

Eliminated inefficient methods of documenting location of loan files requested for audit, which led to nation wide adoption of procedure for how branches handle documentation of adverse file location. Reduced the risk factor of lost files during audit process.

Designed departmental presentation including handouts and flow charts.

Organized and facilitated cross-departmental training meetings, often including business partners and vendors.

05/03-10/03

A/P Research Clerk (Temporary)

Washington Mutual Bank

Technology-Finance

Moved from temporary employee to permanent employee from this position.

Produced consistent effectiveness in reconciling invoices in high-volume technology division.

Able to work under pressure to meet time-sensitive month and quarter deadlines.

4/02-10/02

The Nathanson Group

Staff Assistant

Established a revised way of tracking location of case files, which improved staff’s ability to locate time critical documents in fast-paced law office.

Trained several employees on tracking systems.

WORK HISTORY

7/97-3/02

Office and Records Coordinator

Howard S. Wright Construction Co.

Accomplished stand-out levels of managing general office supply costs by collaborating with vendors to expand reporting information on supply orders and by compiling monthly, quarterly and yearly projections for office and job site expenditures.

Earned the reputation as a go-to member of the organization due to experience and knowledge.

Reduced unproductive functions through systematic analysis of procedures, implementing supply order procedures that reduced corporate costs by 40%.

Advocated for the adoption of pre-paid overnight service that resulted in $10K savings to corporate shipping costs.

EDUCATION

Records Management Certificate, University of Washington, Seattle, WA

Bachelor of Arts Degree, Methodist College, Fayetteville, NC

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