Customer Service
Resume:
Cheryl Justin
Phone: 754-***-****
*** ** *** *** # *, Pompano Beach, FL 33060
Objective Seeking a career opportunity where I will be limited only by my desire and motivation.
Experience
2003–2008 Dental Team of Pompano Pompano Beach, FL
Office Manager
Manage a Team consisting of 22 staff members.
Perform payroll duties for employees and Dentist.
Process AP & AR and assist accounting as delegated.
Monitor inventory control and approved purchase of supplies.
Successfully implemented “In-House” Discount Plan.
Generated additional revenue on monthly basis by 15,000 to $35,000.
Well versed on all insurances (HMO’s & PPO’s).
1999-2002 Plantation, FL
Claims Examiner II
Processed and Reviewed Claims for all States.
Promoted to Special Program to process claims for State of Maryland.
1998–1999 Cigna Dental Plantation, FL
Member Service Rep II
Provided customer service support nationwide.
Received over 100 inbound calls daily.
Resolved ongoing disputes with underwriters, provider relations and sales departments.
1994–1998 Dental Team of Deerfield Deerfield Bch, FL
Dental Assistant/ Front Desk
Worked as dental assistant in all phases of dentistry.
Provided clerical support at the front desk, when needed.
Ordered supplies for front and back office.
Verified insurance and confirmed appointments.
Education
1992-1993 Concorde Career Institute Lauderdale Lakes, FL
Certificate in Dental Assisting and Expanded Duties.
1989-1992
Texas College
References Dr. Jaline Boccuzzi DMD
Dr. Myron Coulton DMD
Sandy Mercier RDA
Dr. Henry Suarez DDS
Natasha Felton Ins. Coordinator
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