amina m r

Location:

Posted:

September 18, 2009

Amina Roberts *** Memorial Mews

Houston, Texas *7079

*******@*****.***

Experience

*/**-**/** *********, LTD Financial Services, LP. Houston, TX

 Providing client with services that deliver competitive performances.

 Implementing in-bound consumer complaint hot lines.

 Assist clients with the best possible arrangements.

9/08-12/08 Disaster Specialist, Health and Human Services Commission Houston, TX.

 Assist applicants affected by the disaster.

 Provides instructions and referrals to appropriate disaster programs and community resources.

 Provides information and explanations of Assistance Grant, and other programs to applicants.

 Conducts verification activities to determine eligibility of applicants, gather and disseminate information.

 Processes applicant cases, re-certifications, and lodging reimbursement from disaster assistance applicants.

9/07- 1/08 Administrative Assistant, Federal Emergency Management Agency N.Y., N.Y.

 Preformed general office task and reception duties.

 Scheduled appointments, meetings and coordinated special event functions.

 Handled operation of switchboard.

4/05- 6/07 Buyer, Sew True/Champion Zipper New York, N.Y

 Prepared maintained up to date sales reports for the sales department.

 Maintained communications with retailers on special orders.

 Handle defective, discontinued, or recalled goods, request return authorization for damage merchandises.

 Ensures the returns process follows appropriate procedures and documents as necessary.

 Kept daily records on order availability status.

4/04- 4/05 Assistant Manager, KWK Graphics Newport News, Va.

 Prepared merchandise shipments for distribution.

 Assembled detailed reports of cost and variances from the budget.

 Reconciled band requirements accounts payable and receivables.

 Maintained timesheet, payroll accuracy and vacation schedules on employees.

 Kept record of inventory up to date.

10/01- 3/03 Disaster Assistance Coordinator, Federal Emergency Management Agency N.Y., N.Y.

 Enhances product work flow by analyzing, developing logistics plans that affect distribution and inventory.

 Conducts interviews with disaster victims who have been affected by a declared disaster.

 Assist applicants and determines applicant needs.

 Provides information and explanations of Assistance Grant, and other programs to applicants.

 Conducts verification activities to determine eligibility of applicants, gather and disseminate information.

 Processes applicant cases, re-certifications and lodging reimbursement from disaster assistance applicants.

Education

9/95- 1/96 Blake Business School of Technology, Major Business - Computer Technology

Skills Microsoft Word Microsoft Excel Knowledge of Access & Power point 45 wps